We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Vodafone Help!!!

My sister took out a vodafone contract (not sure if it was in a store or online) for a mobile phone and asked my mum (who is 73) if she would pay the direct debit until my sister could sort out her bank account. My mum was then contacted by vodafone to verify this. 2 direct debits were taken from her account and then mum cancelled direct debit thinking that my sister had sorted this out. As mum is elderley she cannot remember having signed any paperwork for this. Mum did not realise until a letter arrived today asking for 12 months worth of payments. My sister lives in the North East and my mum in the Midlands. Mum did not sign a contract and did not receive the phone at her address. Help any advice would be appreciated.
:rolleyes: Unlucky Lill

Comments

  • bengalknights
    bengalknights Posts: 5,022 Forumite
    Part of the Furniture 1,000 Posts
    Whose name was the phone taken out under?

    If it was taken out under your mums name then she would have to pay ifs its your sisters name get your sister to pay the bill.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.