PPI - Hamilton Insurance

Hi all
Just wondered if anyone had tried to claim back PPI from Hamilton Insurance?
Basically i bought a sofa from DFS:( and realised i had PPI on this.
I sent off the PPI Questionnaire to HFC as that was who the finance was through and they say the Insurance was through Hamilton - but they are at a very similar address.

So basically just wondered if any had any success with Hamilton Insurance
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Comments

  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    If you are saying you went into DFS, bought a sofa on credit and they sold you PPI for the loan then DFS will be responsible unless they can prove they were an appointed representative of somebody else.

    Given that DFS Trading Limited has been directly authorised since the day the FSA took over responsibility for general insurance, I think that may be difficult for them.

    I would suggest, at this point, you go to FOS arguing that DFS has referred you to the insurer but it was DFS that sold you the policy.
  • di3004
    di3004 Posts: 42,579 Forumite
    buzzykye wrote: »
    Hi all
    Just wondered if anyone had tried to claim back PPI from Hamilton Insurance?
    Basically i bought a sofa from DFS:( and realised i had PPI on this.
    I sent off the PPI Questionnaire to HFC as that was who the finance was through and they say the Insurance was through Hamilton - but they are at a very similar address.

    So basically just wondered if any had any success with Hamilton Insurance


    Hi there

    I do actually have an ongoing case with the FOS via Hamilton, but this is because of a mis sold policy taken out with the broker who have dissolved, which is why we have gone the insurer direction.

    In regards of mis selling and not a general insurance matter, you would normally pursue the business who sold you the account, if they are still active then they should be dealing with your case.

    What you could do is contact the FOS, explain your situation of a mis sold ppi, and see what they suggest, please let us know how you get on, cheers.
    http://www.financial-ombudsman.org.uk/contact/index.html

    http://www.financial-ombudsman.org.uk/consumer/complaints.htm
    The one and only "Dizzy Di" :D
  • buzzykye
    buzzykye Posts: 87 Forumite
    DFS Hvent told me this - i sent the ppi questionnaire to HFC and they said the insurance was nothing to do with them.
    After reading the small print on my loan agreement it turns out the PPI is actually with Hamilton Insurance.

    I just wondered if anybody has deAlt with Hamilton Insurance regarding the mis-selling of PPI.
  • buzzykye
    buzzykye Posts: 87 Forumite
    Thanks Di - will do!
  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    buzzykye wrote: »
    DFS Hvent told me this - i sent the ppi questionnaire to HFC and they said the insurance was nothing to do with them.
    After reading the small print on my loan agreement it turns out the PPI is actually with Hamilton Insurance.

    I just wondered if anybody has deAlt with Hamilton Insurance regarding the mis-selling of PPI.

    Doesn't matter - your dispute is still with DFS - so send it to them.
  • buzzykye
    buzzykye Posts: 87 Forumite
    OK Thanks magpiecottage.

    Should I write to the branch I purchased from or Head Office?

    Thanks again!
  • di3004
    di3004 Posts: 42,579 Forumite
    buzzykye wrote: »
    OK Thanks magpiecottage.

    Should I write to the branch I purchased from or Head Office?

    Thanks again!
    Hi there

    Head office will be just fine.;)
    The one and only "Dizzy Di" :D
  • buzzykye
    buzzykye Posts: 87 Forumite
    Cheers Di your a star, i will be sending this on to them tomorrow.
    Fingers crossed i might get something back!
  • di3004
    di3004 Posts: 42,579 Forumite
    buzzykye wrote: »
    Cheers Di your a star, i will be sending this on to them tomorrow.
    Fingers crossed i might get something back!


    Your very welcome and the best of luck.;)
    The one and only "Dizzy Di" :D
  • magpiecottage
    magpiecottage Posts: 9,241 Forumite
    1,000 Posts Combo Breaker
    buzzykye wrote: »
    OK Thanks magpiecottage.

    Should I write to the branch I purchased from or Head Office?

    Thanks again!

    It can go to ANY premises they trade from.

    Best bet is a fax to 01302 573 454

    cheaper than a letter and you will get a receipt to show they have got it. If you have a fax modem with your PC that will do fine.
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