URGENT advice needed. Letting agent threatening to change locks on my door

chewmylegoff

Have you got a direct relationship with the landlord. If I was getting this off my LA I'd be straight onto my LL.

QuantumSuccess

chewmylegoff wrote: »

Have you got a direct relationship with the landlord. If I was getting this off my LA I'd be straight onto my LL.

Unfortunately I've never even met or spoken to the LL. I haven't even seen anyone from the LA in person since 2008.

Meatballs

If you have an address it may well be worth writing him a letter. Or asking the LA for his details.

QuantumSuccess

Meatballs wrote: »

If you have an address it may well be worth writing him a letter. Or asking the LA for his details.

I do have an address for the LL, on my tenancy agreement. I think I'll send him a letter. Thanks for the advice.

jjlandlord

dorset_nurse wrote: »

That you might be planning to sit tight and stop paying rent... that there is a reason you don't want the LL or EA in your property; like you are growing plants you shouldn't, burying people in the cellar etc (ok that was OTT) you get my drift

They might be thinking that, but even if any of these situations having a key or not is of no use.

lynzpower

Do you have a copy of the email you sent to the letting agent with a copy of the key? I personally would print this out, with a covering letter to both the letting agent and the landlord with a copy of the key. I dont see why they were het up over it?

Out of interest what were they doing so close to the property to see this? Were they trying to come in without your consent?

Mankysteve

They would need to enter the property. Remind them of your right to peaceful occupation and that they wont be allowed to show any prospective tenets around if they carry on with there current course of action.

QuantumSuccess

Mankysteve wrote: »

They would need to enter the property. Remind them of your right to peaceful occupation and that they wont be allowed to show any prospective tenets around if they carry on with there current course of action.

I can only conclude that the letting agents must think I was born yesterday! I saw somebody who looked like a letting agent earlier today when I was exiting my building - he appeared to be showing prospective tenants around. This particular letting agents seem to deal with at least 50% of the rentals in my building (ie 40 or more flats) so I guess they are always buzzing around. They are known to be bullies.

This is just unnecessarily aggressive behaviour, though.

Presumably I now have to move? Or can I just continue paying rent and sit tight?

QuantumSuccess

lynzpower wrote: »

Do you have a copy of the email you sent to the letting agent with a copy of the key? I personally would print this out, with a covering letter to both the letting agent and the landlord with a copy of the key. I dont see why they were het up over it?

Out of interest what were they doing so close to the property to see this? Were they trying to come in without your consent?

A while ago there were some major issues with the boiler. It turned out that the majority of the people in the building had similarly defective boilers. Of course I had to contact the letting agents to get the boiler fixed. They were so rude and aggressive during my call that I was stunned. They seemed to imply that the defective boiler was personally my fault and my fault alone and they went on and on about how if it was discovered that it if it was my fault the boiler wasn't working there would be "penalties."

These are new built flats that have been built without very much care. When the toilet packed up about a year ago and I needed to call a plumber I didn't even bother to call the letting agents as I felt unable to cope with their disgusting attitude. Instead I footed the entire, substantial, plumbers' bill myself.

lynzpower

Personally I dont know how you have put up with thier attitude for 3 years. Is there a possibility that you could find somewhere else, away from these idiots?