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Barclaycard reveal my account information

I have just received an email from Barclaycard , telling me that my statement is available to view online; Excellent, as I've opted for paperless statements.

Who on earth decided to put the summary of my statement on the email so that I or anyone who happens to read the email is aware of my financial relationship with them. My computers are at home on my own secure (?) network, but that is not the point.

All the security rules of emails start by saying do not send any information by email that you wouldn't put on a postcard, unless it is ecrypted.

Is Barclaycard the only financial institution to adopt this crazy policy?

Are they breaking any formal rules by doing it?

I find it very annoying.
:mad:
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Comments

  • bengalknights
    bengalknights Posts: 5,021 Forumite
    Part of the Furniture 1,000 Posts
    I have just received an email from Barclaycard , telling me that my statement is available to view online; Excellent, as I've opted for paperless statements.

    Who on earth decided to put the summary of my statement on the email so that I or anyone who happens to read the email is aware of my financial relationship with them. My computers are at home on my own secure (?) network, but that is not the point.

    All the security rules of emails start by saying do not send any information by email that you wouldn't put on a postcard, unless it is ecrypted.

    Is Barclaycard the only financial institution to adopt this crazy policy?

    Are they breaking any formal rules by doing it?


    I find it very annoying.
    :mad:

    This is pretty standard, MBNA. egg and lloyds all do the same its why i opt for paper statements as the only risk there is theft instead of hacking etc.
  • LovelyLeeds
    LovelyLeeds Posts: 584 Forumite
    Part of the Furniture 500 Posts Photogenic Combo Breaker
    Change your settings on your PC so everyone has their own log-in. It's no different really to leaving a statement out on your kitchen table, and a neighbour calls in unexpectedly and has the opportunity (if bothered) to nosey at it.
  • bengalknights
    bengalknights Posts: 5,021 Forumite
    Part of the Furniture 1,000 Posts
    Change your settings on your PC so everyone has their own log-in. It's no different really to leaving a statement out on your kitchen table, and a neighbour calls in unexpectedly and has the opportunity (if bothered) to nosey at it.

    The other thing that can be done is using webmail instead of an email client.
  • ..hear that not for the first time!
  • nigaf
    nigaf Posts: 6 Forumite
    Thanks for the advice.
    I'm not worried about what happens in my house, there's only the 2 of us and my wife is the company secretary.
    It is more what happens to emails between leaving their server, and arriving on mine.
    Also I have MBNA and Egg accounts among others (I'm a rate tart), and have yet tpo see the figures on an unopened email in all their glory.
  • Joe_Bloggs
    Joe_Bloggs Posts: 4,535 Forumite
    I think it is wrong to put sensitive numbers on email headlines. In my experience the emails I receive relate to the existence of a new secure message rather than the contents of it.
    J_B.
  • Fiddlestick
    Fiddlestick Posts: 2,339 Forumite
    It is more what happens to emails between leaving their server, and arriving on mine.

    In all honesty very little unless someone is out to target you specifically.
  • nigaf
    nigaf Posts: 6 Forumite
    It's not that I'm paranoid, but it's the very little bit that worries me:beer:
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    It's not that I'm paranoid, but it's the very little bit that worries me:beer:

    Personally, if the "very little bit" worries you, I think you ARE being paranoid :-)
  • pb3
    pb3 Posts: 165 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    This is pretty standard, MBNA. egg and lloyds all do the same its why i opt for paper statements as the only risk there is theft instead of hacking etc.

    You are correct that MBNA and Egg do send a notification email informing you that a statement is available. However, at least in my case!, the notification email doesn't give any information wrt to the account. It simply says that a new statement is available.

    It should certainly be possible to switch off these notifications. I'd be surprised if not.
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