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Littlewoods Rubbish customer service

Having ordered an item on 15th April, I noted that it was dispatched from supplier on 26th April & due for delivery on 3rd May, pretty rubbish delivery to start with.

I waited until 5th May & emailed them asking where it was. The reply I received was to wait until 12th May & then ask again where my parcel was???

I emailed them again & complained about being told to wait until 12th May, I received an apology & was told to wait until 13th May & ask again??????

Still waiting:mad:
Tallyhoh! Stopped Smoking October 2000. Saved £29382.50 so far!

Comments

  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    What did there delivery terms state? Was it to be shipped directly from the manufacturer? I would phone them. People seem to have this reliance on email when actually phoning and speaking to people means you are less likely to be fobbed off and get a straight answer.
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
  • tallyhoh
    tallyhoh Posts: 2,318 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I see what you mean but object to paying phone bill, I also like to have a record of stuff.
    Tallyhoh! Stopped Smoking October 2000. Saved £29382.50 so far!
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