Free solar panel feedback discussion: Eon

Former_E.ON_Company_Representative:_Malc

colschmoll wrote: »

Hello Helena,

Do Eon offer an Option to purchase the System at a Later Date? If so what are the details?

Thanks.

Hi colschmoll

If you decide you would like to receive the Feed In Tariff yourself, or that you no longer want the panels on the roof, you can pay a termination fee. Details of this are on our website.

The termination fee is the Recommended Retail Price of Solarsave, E.ON's offering where you buy it outright yourself, plus an admin charge, discounted based on the number of years remaining on the lease agreement.

Hope this answers your questions colschmoll. Give me a shout if you need any more info as will be happy to help.

Malc

colschmoll

Yes it does thanks. How long after I submit the application form, can I expect to recive a call from Eon?

E.ON_Company_Representative:_Helena

Hi colschmoll,

You should be contacted within 2 working days of us receiving the application.

Helena

colschmoll

Those two days have already pased, shall I contact Eon?

E.ON_Company_Representative:_Helena

colschmoll wrote: »

Those two days have already pased, shall I contact Eon?

Hiya,

If you email me your details to WebForumAdvisors@eonenergy.com I will pass these on to my colleague and they will get in contact with you.

Thanks

Helena

E.ON_Company_Representative:_Helena

Please note, that I have posted the incorrect amount of days.

After submitting the form you will be contacted after 14 working days by E.ON.

I apologise for my mistake.

Thanks

Helena

larkim

Has anyone here got the Eon installation all done and dusted? I am due an installation in the next few days, just curious in advance about what panels / inverters / monitors (?) etc are actually installed by Mark Group under an Eon installation.

For my part, so far, I have been very happy with the way that Eon have handled my case. Let's hope that continues!

Matt

Former_E.ON_Company_Representative:_Malc

Hi matt

I'm glad things are going ok - long may this continue.

I would have a chat to the team looking after the installation for you. They're known as the IGNITE team and their contact details will be on the docs sent to you.

They'll have access to your files and will be happy to give you details about the upcoming installation.

Hope this helps.

Malc

rogerblack

Have EON any plans to continue to offer a 'rent-a-roof' scheme under the new FiT rates?

Former_E.ON_Company_Representative:_Malc

Hi rogerblack

Our solar offerings are currently under review. At the moment, we're unable to accept any new applications.

Once this review has been completed, an announcement will be made and posted on our website as to our future policy regarding these products.

Sorry this is a bit vague rogerblack but the review is currently ongoing.

Malc