LTSB Monthly Saver gone from online banking

SomersetSaver

Mine's disappeared too. When I queried it with them yesterday, they said it's a "system error" and took my user ID and said they'd get it corrected. No promise of timescales though for getting it fixed and it wasn't there when I looked earlier today.

loracan1

Mine's still there, hasn't disappeared at all and I do use money manager. However it does refuse to let me log in using firefox.

anna42hmr

mines still missing this morning

ffacoffipawb

anna42hmr wrote: »

mines still missing this morning

Ditto.

(added rhubarb to make reply long enough)

pscho

Mine has gone today - I called Lloyds up and the man said that Lloyds are having issues with the monthly saver online but that they hope to sort it out soon but couldn't give a time frame. He said the accounts are ok though, just not showing up.

plunt

thought i would add my name to the list of people who cant see their account. any chances of compensation?

opinions4u

plunt wrote: »

thought i would add my name to the list of people who cant see their account. any chances of compensation?

Are you out of pocket?

Have they breached any terms and conditions?

Urban_Tangleweed

Mine has gone too, wouldn't you think they could at least put something on the website explaining why an account has suddenly and mysteriously vanished? You can't even e-mail Lloyds with a query, how disinterested must an organisation be that they deny customers (shareholders even) the ability to contact them by e-mail? Shabby.

markums

A quick bump as mine has also disappeared this morning after being there on saturday when i last checked. I don't use money manager.

Has anyones standing order been paid to their missing account yet? I assume it will reach it and not bounce back. Mine is on the 5th.

junkmail42

Just noticed mine's gone as well. I'm sure it was there yesterday.

It would be good if someone from Lloyds could post on here to let us know. Save us all 'phoning them.

It's poor service when you don't seem able to email / secure message them. I would have thought that a prime feature for an Electronic Banking Service. First Direct & Egg have Lloyds beaten on that.