Industrial sewing needle found in mattress...

LottyR
LottyR Posts: 3 Newbie
in Consumer rights
so, six months ago i bought a mattress from tesco, and last week found sewing needle had worked its way out of the mattress and was sitting under the bottom sheet. 2.6inches, covered in rust, grease and paint. Lovely.

Given how dangerous this could have been (i could have jumped in bed and it gone into my spine!) is there anything i should be aware of? Rights-wise?

Im worried that as it took so long to work its way out of the mattress that they may dismiss it! I sent a letter to them, with pictures, and copied in trading standards...hopefully i will get a response soon, but i'd like to be prepared!

any help would be appreciated :)
«13

Comments

  • LottyR
    LottyR Posts: 3 Newbie
    No, luckily i live alone, but this is it - its the "what if" scenario! If i didnt live alone, and someone was sleeping the other side of the bed it definitely would have caused an injury. Luckily by the time i discovered it it was lying horizontal on top of the mattress.
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It didn't cause an injury, so move on :)
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • d.ross_2
    d.ross_2 Posts: 593 Forumite
    Have you complained to Tesco, or the manufacturer?
  • Outpost
    Outpost Posts: 1,720 Forumite
    d.ross wrote: »
    Have you complained to Tesco, or the manufacturer?
    How did you manage to miss the part when the OP said she "sent a letter to them with pictures"? :)
    :cool:
  • geordieracer
    geordieracer Posts: 2,637 Forumite
    LottyR wrote: »
    No, luckily i live alone, but this is it - its the "what if" scenario! If i didnt live alone, and someone was sleeping the other side of the bed it definitely would have caused an injury. Luckily by the time i discovered it it was lying horizontal on top of the mattress.

    'What if' scenarios dont count because they didnt happen. You stick the absolute FACTS of what did happen then people will address your problem nicely.

    What if scenarios generally get the pi55 ripped out of them
    one of the famous 5:kiss:
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    Outpost wrote: »
    How did you manage to miss the part when the OP said she "sent a letter to them with pictures"? :)

    I think the previous poster wants to know who "them" is.
  • mo786uk
    mo786uk Posts: 1,379 Forumite
    halibut2209 wrote: »
    It didn't cause an injury, so move on :)

    Disagree, seems silly not to bring it the retailer or manufacturers attenion.
  • Outpost
    Outpost Posts: 1,720 Forumite
    geri1965 wrote: »
    I think the previous poster wants to know who "them" is.
    And I think anyone who didn't interpret "them" in this context as Tesco requires more spoon-feeding of information than is generally required. :)
    :cool:
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    mo786uk wrote: »
    Disagree, seems silly not to bring it the retailer or manufacturers attenion.

    She's already done that, hence now it's time to move on :)
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I would have thought at least £5,000 compensation............................:think:
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.7K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 452.9K Spending & Discounts
  • 242.6K Work, Benefits & Business
  • 619.4K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture