We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

New buymobilephones order cashback query

psarinuk
psarinuk Posts: 352 Forumite
Part of the Furniture 100 Posts Name Dropper
Hi,

I've bought 2 mobile pay-monthly contracts from buymobilephones.net in the last 13 months via Quidco who were offering £25 cashback.

First one was paid, although I had to chase it up as it did not track.

The second one is still pending as it did not track and by the time I chased it up, cashback middle-men DGM went into admin and the cashback has been pending ever since.

Now Quidco is offering £30 cashback on buymobilephones.net and topcashback is offering £30.30. However, there is following small print:
"You must be a new customer to Buy Mobile Phones to be eligible for cashback."

Does that mean my cashback would be declined regardless of going through Quidco or topcashback?

Has anyone else experienced any issues with this?

Thanks..

Comments

  • Jon_01
    Jon_01 Posts: 5,931 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If you start a new contract you'll be fine, if you try to upgrade the odds are it will be declined.
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    Are you sure of that? What's your source? I have not ordered any more contracts from this dealer because in plain English a "new" customer is one who isn't an existing one - whether it's the same contract or not!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.