non payers costing me money

spadoosh

soolin wrote: »

Are you able to give the OP the benefit of your wisdom then and tell them where else gives them that sort of market at that sort of cost but where they don't attract any time wasters? Or are you suggesting they give up a nice little business entirely?

No there isnt a market that has the audience of ebay but within that pool there are a large minority who consistently do this. I understand he wants to complain but the sayin 'never look a gift horse in the mouth' comes to mind. The op by the sounds of it has made £1000s from ebay yet complains about the very system that has made them that money (especially when ebay ask for their fees)?!?!?!?

I dont like ebay. it has now become a place to sell tat where most goods are overpriced/misold/poor quality. So i am biased and get annoyed when people complain about it yet persist in using it.

There are options for the OP to avoid these circumstances however they would probably find that a more conventional way of selling would be more annoying and less profitable.

S'pose its the best of a bad bunch but the OP should know this having sold for years and come to terms with the fact that ebay protects buyers more than sellers.

macfly

spadoosh wrote: »

Its a cost of selling, you dont have to pay premises costs, liability insurances, corporation tax (i assume). lets say at £1 loss per non payment and £1 profit per sale your bad debt ratio is 0.012 which is unbelievably good for any type of business.

Do not see grounds for too much complaint. Sorry no sympathy

Great sounding post, but on close scrutiny not relevant. Any internet business seller has premises costs. If you have a limited company, you pay corporation tax no matter where you sell. I had a bricks and mortar shop, and had no bad debts - in retail they don't happen. So you're left with insurance. Even now, it's buttons.
Selling on the internet is certainly cheaper than in a shop. But you are very price driven, and factoring in non payers shouldn't be accepted as part and parcel.

lawarcbur

spadoosh wrote: »

No there isnt a market that has the audience of ebay but within that pool there are a large minority who consistently do this. I understand he wants to complain but the sayin 'never look a gift horse in the mouth' comes to mind. The op by the sounds of it has made £1000s from ebay yet complains about the very system that has made them that money (especially when ebay ask for their fees)?!?!?!?

I dont like ebay. it has now become a place to sell tat where most goods are overpriced/misold/poor quality. So i am biased and get annoyed when people complain about it yet persist in using it.

There are options for the OP to avoid these circumstances however they would probably find that a more conventional way of selling would be more annoying and less profitable.

S'pose its the best of a bad bunch but the OP should know this having sold for years and come to terms with the fact that ebay protects buyers more than sellers.

i know that non payers have always been a part of ebay, but what i would prefer is the fees added to your account once the buyer has paid as this would be more fair from a seller point of view it would save a lot of hassle in the long run.
ebay is a great market for small firms but it is getting harder all the time, i have to clear the best part of £450 a week before i make a profit. (thats not including outlay for stock i buy & pay for in advance).
the argument is not really about the fees as i'm happy paying them only once i've been paid for the items i've sold. like spadoosh said i have made £1000's of ebay over the years but ebay have made £1000's out of me so i think i have every right to complain.

soolin

lawarcbur wrote: »

i know that non payers have always been a part of ebay, but what i would prefer is the fees added to your account once the buyer has paid as this would be more fair from a seller point of view it would save a lot of hassle in the long run.
ebay is a great market for small firms but it is getting harder all the time, i have to clear the best part of £450 a week before i make a profit. (thats not including outlay for stock i buy & pay for in advance).
the argument is not really about the fees as i'm happy paying them only once i've been paid for the items i've sold. like spadoosh said i have made £1000's of ebay over the years but ebay have made £1000's out of me so i think i have every right to complain.

Then I go back to my last post to you and suggest that Macfly has the answer you need (post 3)

lawarcbur

soolin wrote: »

Then I go back to my last post to you and suggest that Macfly has the answer you need (post 3)

as silly as it sounds when you have an item as buy now it sometimes get over looked but if it is in auction you get impulse buyers so you can get up to extra 20% for it, at the end of the day it is about making money and i have traded as buy it now, but since i have switched to auctions my turn around is up by a fair percentage.
there is a shop on ebay (not mine) that sell a phone just now for £99.99 there sales are 55 sold for a 1 month period.
i sell the same phone in auction i sell these for about £130-£155 (in auction thats what people have bid up to for them) & i have sold 67 of them in the same period.

grintricha

do you think maybe that many of these non payers take a second look at the price they've bid and the BINs for lower amounts ;-)

high risk high return is exactly that, don't whinge about it, man up or change jobs

theonlywayisup

lawarcbur wrote: »

as silly as it sounds when you have an item as buy now it sometimes get over looked but if it is in auction you get impulse buyers so you can get up to extra 20% for it, at the end of the day it is about making money and i have traded as buy it now, but since i have switched to auctions my turn around is up by a fair percentage.
there is a shop on ebay (not mine) that sell a phone just now for £99.99 there sales are 55 sold for a 1 month period.
i sell the same phone in auction i sell these for about £130-£155 (in auction thats what people have bid up to for them) & i have sold 67 of them in the same period.

A bird in the hand and all that.

How many of your 67 have been non payers?

The poster above me has a valid point. Perhaps they bid on yours and repent at leisure by buying the BIN of your competitor?

macfly

That's an unusual situation. As a TRS, I sell my phones at a few quid higher than the top auction prices and still sell them. I would think anyone who can't do a search on ebay is rare, and a moron if they pay more than a BIN price for the same item. They buy from me as they want it now. In fact, I often buy from ebay auctions and then resell.

terra_ferma

I'm probably the odd one out here, as NPB don't bother me too much. Most of my listings are multiple quantities BINs, and in most cases NPB don't cost me anything because the listings don't end with the purchase.
On the other hand the additional purchase can improve best match ranking for that listing.
So overall it's not a major problem for me.

I wouldn't tell other people what to do, each seller's situation is different, but I don't like auctions.

Hammyman

spadoosh wrote: »

Its a cost of selling, you dont have to pay premises costs, liability insurances, corporation tax (i assume). lets say at £1 loss per non payment and £1 profit per sale your bad debt ratio is 0.012 which is unbelievably good for any type of business.

Do not see grounds for too much complaint. Sorry no sympathy

Another person who seems to think someones time is free....