We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

claim?

I am about to claim for my mobile phone and would like to ask for advice as to how the claim should be worded. The back is missing and the phone did work for a while but has now stopped working. I hear constantly about the insurers wriggling out of their obligations to replace handsets. I have paid my insurance for around 3 years and never claimed. The phone is a recent acquisition and I am tied to my contract for at least another 20 months. Any advice on my claim please?? Has to be sent today.

Comments

  • gjchester
    gjchester Posts: 5,741 Forumite
    rednumber1 wrote: »
    I am about to claim for my mobile phone and would like to ask for advice as to how the claim should be worded. The back is missing and the phone did work for a while but has now stopped working. I hear constantly about the insurers wriggling out of their obligations to replace handsets. I have paid my insurance for around 3 years and never claimed. The phone is a recent acquisition and I am tied to my contract for at least another 20 months. Any advice on my claim please?? Has to be sent today.


    Why are you claiming, loss of back has to be down to you losing the back, it must have come with it. And anything to do with it not working should be a warranty claim not insurance unless you damaged it accidentally.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.4K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.5K Work, Benefits & Business
  • 602.8K Mortgages, Homes & Bills
  • 178K Life & Family
  • 260.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.