Hotpoint appliances cover

madaminx

Hi

Last year I got a new kitchen / appliances installed (hob and oven). The year's cover which they came with expires in June.

I received letters today for both the hob and oven reminding me of the expiration date and inviting me to renew my cover for both £38 and £44 per year respectively. Can anyone advise me on whether this cover is worth taking out?

Thanks

Carol

property.advert

Don't electrical items sold in the EU have to come with a 2 year warranty as standard ?

Then you have the sale of goods act.

Reasonable expectation of its useful lifetime. Way more than 12 or 24 months.

bouncydog1

From memory I think that all hotpoint appliances have a five year parts warranty, which means that you would have to pay labour costs.

A call out is c£45 I think - call and ask.

I have had Hotpoint stuff for years - older items seemed to last longer without problem than the newer ones and I had to have a couple of call outs for my oven within 5 years which cost around £100 as parts were covered.

Personally I don't buy extended warranty - you could save the money in a savings account and self insure - no claims and quids in. If you claim you might have to pay a bit more than you have saved.

david39

you could save the money in a savings account and self insure - no claims and quids in. If you claim you might have to pay a bit more than you have saved.

That's exactly what we are doing with our pet insurance. Premiums were going to be £30 per month with £50 excess. Have put £30 a month in separate bank account for past three years - there is nearly £1,000 in it now and we've paid the few vet bills incurred out of it. Most standard vet bills don't meet the £50 excess insurance companies insist on.

OK - I know he might get run over tomorrow and incurr thousands, but that's a risk we are prepared to take given that for the last dog we paid £4,000 in premiums and claimed very little back.

Sorry to hijack the thread, but thought the example might make the OP see another side to the argument.

liam8282

I have the Hotpoint cover on my condensor dryer.

You are covered for parts under the 5 year warranty, but they will only supply the parts if you pay for the approved labour through them, so a part that could cost a couple of quid and a few minutes to fix, may end up costing you £45 for the hotpoint labour. You cannot get the part and pay somebody else to fix your machine, so it probably works out cheaper to pay for the cover or fix it yourself.

Personally, from experience, the cover is very good for me, especially for the dryer as it is in use almost constantly, they are all electrical, having many moving parts that are under constant strain and they do break!

But, for a cooker, I just would not expect this to break. Personally I wouldn't take out the cover until maybe after 3 years of use, they send you the letter every year asking if you want to take out the cover.

grizzly1911

Like most of the others here you have to decided on the level of risk.

I have never taken up extended warranty in 24 years of having a home with two kids, now grown up with the exception of the plasma TV where it was "free".

Yes I have had to have a couple of things replaced earlier than I would have liked 1 washing machine, 2 branded microwaves and 1 Dyson. That said they had all been well used and had all lasted 4/5 years. They probably needed upgrading anyway through wear and tear.

So my personal experience is extended warranties across all goods that if you have the discipline to put something aside to cover the odd breakdown/replacement then they probably aren't worth it.

As someone else has said for an oven/hob I would place the risk as low. For a new to market gizzmo maybe.

alistair.long

I dont want to tell you not to get it, but I was reading the following

"Which? reader Brenda Robertshaw did when electrical giant Currys refused to fix her £400 washing machine free of charge, when it broke down after only 18 months and ruined some clothes (see 'Currys taken to the cleaners', Which?, October 1999, p4). Brenda won the cost of repairs, compensation and expenses, totalling £190. The judge ruled that it was reasonable to expect a £400 washing machine to last longer than 18 months. Sadly, though, some stores don't seem to have learned from Currys' ruling."

so maybe you dont need it.

Try this link
http://www.moneysavingexpert.com/insurance/cheap-free-warranties#rights

madaminx

This is brilliant, thanks so much for your kind feedback x

Thomas_Crown

bouncyd!!! wrote: »

From memory I think that all hotpoint appliances have a five year parts warranty, which means that you would have to pay labour costs.

A call out is c£45 I think - call and ask.

I have owned several Hotpoint appliances, two freezers & two fridges. Around five or six years ago the thermostat on the fridge packed in so I phoned Hotpoint as it was still under the five year parts warranty. They wanted around £82 - £85 labour to fit a new one. I phoned a local company who fitted one for £30 in about 10 minutes.

brianjclarke2

I,ve had great service & much better prices with Hay Fielding - you can find them online -
worth checking out

moonrakerz

property.advert wrote: »

Don't electrical items sold in the EU have to come with a 2 year warranty as standard ?

The "SECRET" Law rears it's ugly head again :rotfl::rotfl: