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Whiz Global Tech - computer services company?

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  • zigzigzag
    zigzigzag Posts: 64 Forumite
    JParson wrote: »
    I got a call today and the lady said something about a computer problem and talked me into checking it. I've just paid some £85 for a year unlimited tech support. Dunno if this is for real... Said they'll call back for servicing tomorrow... can't say much right now.... will share feedback after their service (if they do call back)...
    have I been a sucker???? Time will tell...

    Please do consider carefully the comments above, and read the articles I've listed in post #10. If you are unsure about this company, consider cancelling. If they've accessed your computer remotely or installed anything on your computer, follow the advice above. Or if you decide to proceed with their services, please go let me know how it goes.
  • RussJK
    RussJK Posts: 2,359 Forumite
    JParson wrote: »
    I got a call today and the lady said something about a computer problem and talked me into checking it. I've just paid some £85 for a year unlimited tech support. Dunno if this is for real... Said they'll call back for servicing tomorrow... can't say much right now.... will share feedback after their service (if they do call back)...
    have I been a sucker???? Time will tell...

    Did you go to eventvwr? Then yes, you fell for the standard script.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    JParson wrote: »
    I got a call today and the lady said something about a computer problem and talked me into checking it. I've just paid some £85 for a year unlimited tech support. Dunno if this is for real... Said they'll call back for servicing tomorrow... can't say much right now.... will share feedback after their service (if they do call back)...
    have I been a sucker???? Time will tell...

    You haven't 'paid £85 per year'. You've given your credit card details to a complete stranger-a scammer who has probably already taken some money and will now have sold the info onto many others.
    You should call your card provider immediately and try and get the transaction reversed, and your card cancelled and reissued.
    And if you allowed them to install remote access software. then you also need to get the other malware that goes with it removed, then change all your online passwords as a precaution.
    I can't believe you're so relaxed about having given someone free reign with your credit card details and personal data.
    No free lunch, and no free laptop ;)
  • closed
    closed Posts: 10,886 Forumite
    edited 6 May 2011 at 10:07PM
    advice like that is free here.
    !!
    > . !!!! ----> .
  • zigzigzag
    zigzigzag Posts: 64 Forumite
    edited 6 May 2011 at 11:58PM
    RussJK wrote: »
    In case it's not obvious to anyone, there is little likelihood that this new poster is genuine. It's unfortunately common on forums that mention scam companies by name, that a new poster will inevitably arrive to say "oh no they are genuine!" in some fashion.

    I was thinking the same thing! It does seem very suspicious that this poster comes along out of the blue, with *no* previous posts on MSE, to say that it's a legit tech services company. I just checked google and this thread comes up in a google search on the company's name. Now even my thread's been hacked!! :mad:

    I am going to spread the word about this scam, because everyone needs to be aware of it. I am helping my relative rectify the situation vis-a-vis his computer and credit card details. Can't thank the real posters on this thread enough for all your help, from both of us. :beer:
  • JParson
    JParson Posts: 1 Newbie
    edited 24 May 2011 at 7:21PM
    zigzigzag wrote: »
    I was thinking the same thing! It does seem very suspicious that this poster comes along out of the blue, with *no* previous posts on MSE, to say that it's a legit tech services company. I just checked google and this thread comes up in a google search on the company's name. Now even my thread's been hacked!! :mad:

    I am going to spread the word about this scam, because everyone needs to be aware of it. I am helping my relative rectify the situation vis-a-vis his computer and credit card details. Can't thank the real posters on this thread enough for all your help, from both of us. :beer:

    Hmmmm... that's a bit unfair isn't it... If I like their services, you cannot scream "Foul". :beer: Chill, mate....I'm sure there are some who are Ok with them and there are some who aren't... I've checked them out and they r ok for me.
    Here's the best Advice for you mate - Get your relative to cancel and ask for a refund as suggested by others... Let's see what their response is -
    Here's my take: 1) If they want to run away, they'd not give you back the monies. or, 2) if they do, you might want to double check, join yourself and then post after your experience...
  • Hi there all,
    Just thought I would add to this thread! I just got the same call, from an engineer calling from Global Tech! In India, and it’s the same alright-because not everyone asks you to go to 'eventvwr' in the run box.
    I let him go on for 45 mins, then when he wanted to get his engineer logged onto my computer, that’s when I gave him the run around about why was he doing this to my computer when he should be doing it to BT' my internet provider. He started to stumble and repeat himself quite a lot. BTW (during the conversation, I unplugged the internet & and switched of laptop w/less, so he couldn’t get remote lock on my computer) figured if he knew so much about my computer he might have traced it also (if that’s possible.
    needless to say I got tired of his repeating so I said 'no' I’ll keep the internet infection', and hung up.
    It’s a scam alright, so don’t give these people any info.
    It’s a good forum, you have here, while the whole conversation was taking place -I goggled and come up with your forum and it verified that it was a scam.
    Thanks to you all who took the time to log it all in here!

    Stay safe....
    Wch
  • DJ1UK
    DJ1UK Posts: 373 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    Just had the same call from GlobalTech (http://whizglobaltech.com). Kept them going for a good half hour, sad thing was I wasn't at my pc and didn't actually do anything he asked.

    How can we report these people?

    DJ
  • RussJK
    RussJK Posts: 2,359 Forumite
    Don't believe anyone calling about computer problems, unless they are returning a call you've made regarding a computer problem.
  • same thing happened to my mum - she got the laptop i gave her as requested by the caller - then thought better of it and said she would need to speak to me first - since then they have called her several times - name given Mark Wilson tel 2088199827, another caller was Michael 2088199758 and many more calls - I really want to get them stopped as they really harassed my mum. She is ready for them if they call agaoin to say something like - I know this is a scam you have been reported to the police - but actually where can we report this - these people need to be stopped they are preying on the elderly or those less technically literate who will panick and believe them. Any ideas anyone?

    All calls were from Global Technical Support who mentioned windows.
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