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And so it starts with Vodafone

hoyles10 · 2011-05-04 19:00:23

I took out a new contract with Vodafone at the beginning of last month, I stupidly ignored peoples warnings against them and the problems have begun already. The first payment for my bill was 19th April which came out of my bank by direct debit and if I log onto my account now my balance is £0.00 as my next bill hasn't…

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Vodafone Posts: 4,297 Organisation Representative

12 May 2011 at 10:30AM

Hi mazy_m,

I am sorry to hear that you are having some problems with your online account. I can certainly help!

If you send me an email to webrelations@vodafone.com with WRT135 (FAO Heidi) in the subject and a link to this thread, I will take a look to see what's happening.

Many thanks,

Heidi
Web Relations Team
Vodafone UK

“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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And so it starts with Vodafone

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