Bodyshop - HUGE GLITCH! [Still working 17/05/11]!!

7roland8

Has any one ever cancelled an order with BS?
I did one for my Mum and it was so slow I refreshed the screen while waiting for visa verification and it put the price up to £33 :eek:Obviously I need to cancel..........there is no tracking yet, do i just wait?

Not cancelled an order - but surely the visa would only take the amount that you authorised originally? Have you checked with 'your account' to see what has been taken?
If its more than was previously showing a call to them should sort it - either they give it to you for price you expected or they cancel.

NiceGuyEddie_2

hels123 wrote: »

Has any one ever cancelled an order with BS?

I did one for my Mum and it was so slow I refreshed the screen while waiting for visa verification and it put the price up to £33 :eek:
Obviously I need to cancel..........there is no tracking yet, do i just wait?

I've just had the same happen :mad: Screen clearly showed £15 when I entered my card details, then the order confirmation screen and subsequent email showed £27.50 - not impressed!

NiceGuyEddie_2

7roland8 wrote: »

Not cancelled an order - but surely the visa would only take the amount that you authorised originally? Have you checked with 'your account' to see what has been taken?
If its more than was previously showing a call to them should sort it - either they give it to you for price you expected or they cancel.

My card has been charged with the higher amount. How ridiculous that BS can't be contacted until Monday too!

sparkle24

[QUOTE=How_ridiculous_that_BS_can't_be_contacted_until_Monday_too![/QUOTE]

I agree, I have put the wrong shipping address and cant contact them to Monday!!!!! :eek:

SAK45

It seems to be working for me

just about to press the button to pay, what if they take the freebies out during packaging and realise there is a mistake?

CathWales

Mazzini wrote: »

I've made up an equation for people to decide whether to use the £5 off £20 voucher or the 20% off code

If 20 < y < £25 then use the £5 off £20

If y > £25 then use the 20% off code

If y = £25 then it doesn't matter which code you use

That's if y = the total cost of your order - delivery BTW

Key
> means greater than
< means less than
> means greater than or equal to
< means less than or equal to

I have decided to make another 'same smells' collection. After the freebies my basket is showing £15.50 after a discount of £5 off £20 spend. By my calculations I think 20% should give me £4.20 of? Can anyone direct me to 20% off code please. I will then delete my basket and start again lol!

AlyBaly

Still working , got a great bargain thank you so much OP £50 + worth of goods for £20 cant complain . Thank you OP

7roland8

I have decided to make another 'same smells' collection. After the freebies my basket is showing £15.50 after a discount of £5 off £20 spend. By my calculations I think 20% should give me £4.20 of? Can anyone direct me to 20% off code please. I will then delete my basket and start again lol!

Wouldn't you be better off with the '£5 off' rather than 20%?

SAK45

thank you so much for this
Order gone through fine, just hope all gets sent to us now!!

Tiara_2

The 20% off code would give you £4.10 off the £20.50 total, so would be £16.40 to pay. As £5 is higher than £4.10, you are better off sticking with the £5 code, which leaves you with £15.50 to pay

The 20% off code is only a better deal if you are spending over £25- see Mazzini's post for more details

CathWales wrote: »

I have decided to make another 'same smells' collection. After the freebies my basket is showing £15.50 after a discount of £5 off £20 spend. By my calculations I think 20% should give me £4.20 of? Can anyone direct me to 20% off code please. I will then delete my basket and start again lol!