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Virgin blackberry please help!

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  • cazzy123
    cazzy123 Posts: 240 Forumite
    Part of the Furniture Combo Breaker
    Phoned Virgin again today determined that I was not going to get into another row with them. Asked to speak to a senior manager as per there complaints procedure, girl put me on hold for a little while came back saying I didnt have to pay as its a known problem. unfortunate that it took Virgin 6 phone calls before they would even consider that it may be their fault.

    And just for fun I had to claim on the insurance for the same phone ( yeah I know what a week ) anyway claimed for a Blackberry they send me a HTC Wildfire - you gotta really love or hate Virgin.

    Thanks for the help.
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