Finally got one

SHIPSHAPE

Kite2010 wrote: »

Just say you have a Mac or use Linux, that soon shuts them up.

Thought you said you are a pretend German when this happens?:huh:

brettcta

my record with these people is 38 minutes until he pressed me to open the remote access site and give him my code. at this point i mentioned i was using a mac and we have no windows computers in the house. he wasn't best pleased.

the way i see it is that if i can keep them on the phone, it's time they're not ripping off some old person who doesn't know any better

Homeagain

I am wondering now..... these past few days I have been getting a pop up on my computer saying 'you have a virus etc .... ' and directing me to click on 'run cleanup' or something similar. I remember doing so a couple of years ago and ending up with a heap of viruses on my laptop which could only be 'removed' if I paid some vast amount to some site. I had my computer fixed elsewhere and it had been infected. Therefore I wonder if the pop ups are a first step to one of these dodgy organisations I am reading about on this post or maybe I do have viruses ...... is this possible?

spugzbunny

the pop up is the virus. Don't click on it and run your own anti virus and malware software to remove.

I am no computer whizz but someone on here can advise the best programmes to use.

SDG31000

We get tons of these calls and treat it as a family joke and wait to see what DH tells them. He is a computer service engineer and can ask them the most technical questions imaginable. The last time they put the phone down on him lol.

Homeagain

spugzbunny wrote: »

the pop up is the virus. Don't click on it and run your own anti virus and malware software to remove.

I am no computer whizz but someone on here can advise the best programmes to use.

Thanks so much for your advice, I had a feeling it wasn't from Microsoft. Will have my nephew look at my laptop anyway. I am a bit 'technically challenged' when it comes to this type of thing.

pelirocco

http://careyourpc.com/default.aspx

Someone could call them to say they have detected a virus on their pcs