We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

can I end my contract early because.....

ryantcb
ryantcb Posts: 273 Forumite
I signed a 24 month contract around 14 months ago. It was for a nokia N900. First complaint was sales rep said it sent MMS messages but it doesn't but without proof of that sales pitch I am stuck with a phone that never fit the purpose I needed. Actually that was me going off topic, Ok the reason for this post :-)
I sent my N900 to be repaired under warranty and got a call back saying they can't replace the handset as its no longer in stock and offered me 3 alternative handset options. My question finally is can I ask for my contract to be terminated on the basis that the handset I signed up for is no longer the one being offered? Whats my chances here?

Thanks
Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam

Comments

  • Annie._2
    Annie._2 Posts: 516 Forumite
    As has been said on this forum many times, the handset is not part of the contract.

    You are able to use your SIM in any phone and still make calls and send texts. You SIM is your contract (your airtime).

    You would be unable to cancel the contract on the basis of a faulty phone or being unable to replace your N900 when the phone is no longer available.
  • Exemplar
    Exemplar Posts: 1,607 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Personally I would be more than grateful at that offer.... N900 is a joke (personal opinion not that of others..).
    'Just because its on the internet don't believe it 100%'. Abraham Lincoln.

    I have opinions, you have opinions. All of our opinions are valid whether they are based on fact or feeling. Respect other peoples opinions, stop forcing your opinions on other people and the world will be a happier place.
  • ryantcb
    ryantcb Posts: 273 Forumite
    As I thought. Thanks for replying
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 348.6K Banking & Borrowing
  • 252.3K Reduce Debt & Boost Income
  • 452.5K Spending & Discounts
  • 241.3K Work, Benefits & Business
  • 617.8K Mortgages, Homes & Bills
  • 175.8K Life & Family
  • 254.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.