Can someone help me please?? To do with Malware and scanning....

Basically, I'm using Advanced SystemCare 4, and while scanning for malware, at the bottom it states all the places it is scanning at the time and then I have things like this:

Trojan.Win32/Agent
or
Worm.Agent

Does that mean I have a trojan and a worm!?
The Advanced System Care doesn't pick up any problems........

Please can someone tell me about this and what to do. I've got ZoneAlarm, Avast, Malwarebytes.
Nothing is picking up a problem but my computer has been sooooo slow beyond belief (40seconds to open a page up) and I can't figure out why - nothing has been downloaded..

Although I went on a website and it changed to that 'windows security' scanning page, which is a known virus, but I didn't do anything with it, just closed it.........

Thanks in Advance :)
:beer: Thank you to everyone! :beer:

:eek: Officially addicted to Comping :eek:
«1

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Please open malwarebytes, goto LOGS and post the WHOLE of the last log

    reboot
    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)
    If you get a message that you cant write to the hosts file then Press the SHIFT key, and whilst holding it RIGHT CLICK and select RUN AS (admin)
    :idea:
  • The_Grandmaster
    The_Grandmaster Posts: 1,424 Forumite
    Part of the Furniture Combo Breaker
    Do follow alienRIK's advise above.

    If we're talking about the same thing, that may be just the program telling you what it's looking for - norton antivirus used to do that and confused me too (although I can't comment specifically about SystemCare).
  • closed
    closed Posts: 10,886 Forumite
    uninstall zonealarm.

    how much ram is installed, which operating system
    !!
    > . !!!! ----> .
  • xangeleyes
    xangeleyes Posts: 746 Forumite
    Thank you - I'm just running a check on the Malwarebytes. I was using the programs to check, but I didn't use Malwarebytes oops.

    I've downloaded HiJack This too, so when I've finished, I'll put it on - thank you again!

    Which firewall do you recommend? A free one please xxx
    :beer: Thank you to everyone! :beer:

    :eek: Officially addicted to Comping :eek:
  • xangeleyes
    xangeleyes Posts: 746 Forumite
    MALWAREBYTES LOG:

    Malwarebytes' Anti-Malware 1.50.1.1100
    www.malwarebytes.org
    Database version: 6484
    Windows 5.1.2600 Service Pack 2
    Internet Explorer 8.0.6001.18702
    5/1/2011 8:21:48 PM
    mbam-log-2011-05-01 (20-21-48).txt
    Scan type: Full scan (C:\|)
    Objects scanned: 215089
    Time elapsed: 51 minute(s), 37 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 3
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    c:\documents and settings\alix & masons\my documents\dress up for girls terned nacked to clothes.exe (Adware.FunWeb) -> Quarantined and deleted successfully.
    c:\documents and settings\MURRAY\my documents\MUSIC\youtube songs\Rachels\clickpotatoinstaller.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
    c:\system volume information\_restore{b4ea55a6-ee93-46a9-be2c-e61804f9589e}\RP109\A0028744.lnk (Adware.FunWeb) -> Quarantined and deleted successfully.
    :beer: Thank you to everyone! :beer:

    :eek: Officially addicted to Comping :eek:
  • xangeleyes
    xangeleyes Posts: 746 Forumite
    HIJACK LOG:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 8:29:41 PM, on 5/1/2011
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\Program Files\Barclays\Business Manager\bin\ticketservice.exe
    c:\Program Files\Barclays\Business Manager\bin\updateservice.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Sage SData\Sage.SData.Service.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\Alwil Software\Avast5\avastUI.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
    C:\Program Files\Real\RealPlayer\update\realsched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: (no name) - - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - Global Startup: Palo Alto Software Update Manager 8.0.lnk = C:\Program Files\Common Files\Palo Alto Software\8.0\PAS8_UD.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} (PhotoboxPhotowaysUploader5 Control) - http://assets.photobox.com/assets/aurigma/ImageUploader5.cab?20101221064513
    O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.mypix.com/uk/uk/fw_model/domain/library/aurigma/ImageUploader5.cab
    O16 - DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} (WorldWinner ActiveX Launcher Control) - http://www.worldwinner.com/games/launcher/ie/v2.22.01.0/iewwload.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: BBM Ticket Service (BBMTicketService) - - c:\Program Files\Barclays\Business Manager\bin\ticketservice.exe
    O23 - Service: BBM Update Service (BBMUpdateService) - - c:\Program Files\Barclays\Business Manager\bin\updateservice.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Sage SData Service - Sage (UK) Limited - C:\Program Files\Common Files\Sage SData\Sage.SData.Service.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    --
    End of file - 7104 bytes
    :beer: Thank you to everyone! :beer:

    :eek: Officially addicted to Comping :eek:
  • closed
    closed Posts: 10,886 Forumite
    edited 1 May 2011 at 10:55PM
    installed ram and commit charge figures from task manager, performance?

    Do you need sage/barclays stuff running at startup? your service pack is out of date

    The best way of cleaning up a slow or badly infected machine is to backup all your data to an external drive, and do a factory restore using the factory restore partition (see manual or manufacturers website) or Windows disc. The alternative is to do it manually :-

    This is a general guide on cleaning up infections and speeding up pc's https://forums.moneysavingexpert.com/discussion/2436849

    If you haven't all ready done it, Install Malwarebytes and do a FULL (not quick) scan (after updating it), fix anything found before closing, otherwise you'll have to do it all over again. If anything was found reboot the machine before continuing. http://www.filehippo.com/download_malwarebytes_anti_malware/

    If you know you have just been infected, with a fake antivirus for example, running system restore to a previous restore point is often the fastest way of getting your machine working again

    Making any changes to a PC setup always comes with a slight risk of something going wrong, the worse case scenario is an unbootable PC - ideally you should have got a backup of important data on dvd or external disk, and a disk image backup (http://www.macrium.com/reflectfree.asp) or windows disc/factory restore partition available before you start. In the unlikely event that anything does go wrong, post on another pc for advice.
    __________________________________________________

    If you suspect an infection, here are some other virus scanners to try, let them fix anything found

    http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/
    http://www.surfright.nl/en/hitmanpro
    http://support.kaspersky.com/downloads/utils/tdsskiller.exe

    ************************************************


    Scanning with all the scanners above along with your resident scanner should remove most or all infections if there are any present on your machine, below is some specific (optional) advice based on your log which may help to improve speed and tidy things up.
    __________________________________________________


    Install and run ccleaner (untick the google toolbar during the install). Untick the "windows log files" box, under the system heading before cleaning. Also Tick the java cache tick box under CCleaner, applications, internet to wipe the java cache which sometimes hides infections. http://www.piriform.com/ccleaner/download/slim

    Install and run startuplite, accept suggested changes - http://www.malwarebytes.org/StartUpLite.exe

    Disable ctfmon - control panel, regional and language options,languages, details, advanced, tick the Turn off advanced text services, ok

    __________________________________________________

    __________________________________________________

    Using Hijackthis, tick and fix these entries

    O16 - DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} (PhotoboxPhotowaysUploader5 Control) - http://assets.photobox.com/assets/au...20101221064513
    O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.mypix.com/uk/uk/fw_model/...eUploader5.cab
    O16 - DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} (WorldWinner ActiveX Launcher Control) - http://www.worldwinner.com/games/lau...0/iewwload.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab


    R3 - URLSearchHook: (no name) - - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    __________________________________________________

    Uninstall any IE toolbars (browser helper objects or BHO's) in Control panel, or Firefox plugins that you don't need. This is a list of the IE BHO's evident in the log

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrow serrecordplugin.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    __________________________________________________


    This is a list of (or remnants of) security software evident in your log, you may wish to uninstall these in Control Panel (add/remove programs or programs/features) to keep your PC running smoothly, too much overlapping or bloated security software can have a drastic effect on performance - always leave one resident scanner running (eg avast/avira etc)

    ---- zonealarm

    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

    ---- zonealarm

    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

    __________________________________________________

    Run Windows update, your XP service pack is SP2 which out of date

    Download and install cleanmem http://www.pcwintech.com/cleanmem (download direct download). In windows explorer, go to c:\windows\tasks, click on the clean system memory task, schedule, advanced, and change it from every 30 minutes to every 5 minutes, then ok, ok. Find c:\program files\cleanmem\mini_monitor, run it and right click the icon (near the clock) to set it to automatically run at startup, show percentage to keep an eye on your ram use. If your machine is still slow after doing everything listed, post your commit charge and installed physical ram details from task manager performance

    __________________________________________________

    start, run, msconfig, select services tab, disable these services unless you use them. (make a note of any services you disable,if you have any problems related to these services subsequently, simply re-enable them)

    SSDP Discovery Service
    Remote Registry
    WebClient
    Distributed Link Tracking Client

    Also disable these services if you don't use them by running msconfig, services tab

    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    __________________________________________________

    Unless you need them running all the time, use the startup tab in msconfig to disable these items from running at startup (they can always be run manually if needed)

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real\RealPlayer\update\realsched.exe" -osboot
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe


    __________________________________________________

    When you've done all that, post a fresh hijackthis log and any logs of infections
    !!
    > . !!!! ----> .
  • xangeleyes
    xangeleyes Posts: 746 Forumite
    edited 2 May 2011 at 3:34PM
    Thank you Closed.
    I did a full scan on Malwarebytes and no infections there :)

    HiJack log is this:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 3:20:40 PM, on 5/2/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    c:\Program Files\Barclays\Business Manager\bin\ticketservice.exe
    C:\WINDOWS\Explorer.EXE
    c:\Program Files\Barclays\Business Manager\bin\updateservice.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Sage SData\Sage.SData.Service.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\Alwil Software\Avast5\avastUI.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - Global Startup: Palo Alto Software Update Manager 8.0.lnk = C:\Program Files\Common Files\Palo Alto Software\8.0\PAS8_UD.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: BBM Ticket Service (BBMTicketService) - - c:\Program Files\Barclays\Business Manager\bin\ticketservice.exe
    O23 - Service: BBM Update Service (BBMUpdateService) - - c:\Program Files\Barclays\Business Manager\bin\updateservice.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Sage SData Service - Sage (UK) Limited - C:\Program Files\Common Files\Sage SData\Sage.SData.Service.exe
    --
    End of file - 5278 bytes

    For some reason, I can't access to LOG IN on two internet banking accounts...is this to do with anything I've removed? I've done what you've said, and it's still a bit slow but it's better :)
    Thank you again :)

    I went to remove the dupe Zone Alarm, but it's come of completly, shall I leave it off? I've put on Windows Firewall.

    Thank you again!

    I've got 504 MB Ram.......Think I need a better computer lol.

    Commit Charge: 342M / 1225M
    I've no idea what Commit charge is :S
    :beer: Thank you to everyone! :beer:

    :eek: Officially addicted to Comping :eek:
  • xangeleyes
    xangeleyes Posts: 746 Forumite
    Also, I'm having trouble doing this:
    Download and install cleanmem http://www.pcwintech.com/cleanmem (download direct download). In windows explorer, go to c:\windows\tasks, click on the clean system memory task, schedule, advanced, and change it from every 30 minutes to every 5 minutes, then ok, ok. Find c:\program files\cleanmem\mini_monitor, run it and right click the icon (near the clock) to set it to automatically run at startup, show percentage to keep an eye on your ram use. If your machine is still slow after doing everything listed, post your commit charge and installed physical ram details from task manager performance

    I've downloaded it, but when I go into Tasks, I haven't got anything about a schedule or advanced so having difficulty doing that.
    I have 'add scheduled task'........
    :beer: Thank you to everyone! :beer:

    :eek: Officially addicted to Comping :eek:
  • closed
    closed Posts: 10,886 Forumite
    edited 2 May 2011 at 3:45PM
    Did you install it?

    Commit charge is how much ram your pc is using, peak is the most it used since startup, when it gets above installed ram, pc goes slow

    What happens when you try to login to banking, using a browser?

    Unless you need them running all the time, use the startup tab in msconfig to disable these items from running at startup (they can always be run manually if needed)

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - Global Startup: Palo Alto Software Update Manager 8.0.lnk = C:\Program Files\Common Files\Palo Alto Software\8.0\PAS8_UD.exe
    !!
    > . !!!! ----> .
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