LG pop help!

angela2095

Hi, I recently purchased a lg pop (useless with mobiles), my question is, when I send a txt message, I scroll to the contact name but when it appears in the box it is the number only, and when I press send its also the number only so sometimes I worry if I have sent the txt to the wrong person. However, today I sent a txt to my friend and her name appeared in the box and when it was sending !!! now its gone back to the way it was, numbers only! please can anyone help? Thankyou

Techhead_2

When you are in the recipient box, the number is shown so that you can edit it and to confirm you've picked the correct number (a contact could have more than one number eg Business and Personal).

To see the contact name instead, press the box where you type in the text of the message. The number will change to the name. (if the message is long it you've selected a large font size you may need to pull the screen down to see it)

Another option is that you may have the number assigned to more than one contact, or in more than one place in the phone (eg in handset memory and on the SIM). Personally I keep contacts in handset memory with a backup on the memory card and on my PC.

Its also possible that it's a bug in the firmware, so if the above doesn't work, I would see if there is a software update available. Goto update.lgmobile.com

angela2095

Thankyou so much for this, been trying to do updates for hours and couldnt get it to work, but you have resolved this for me. Thankyou again!