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MSE News: BT and TalkTalk hike phone prices – again

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Comments

  • Comstock
    Comstock Posts: 322 Forumite
    mememememe wrote: »
    Note from 31st May, Asda will be charging 10ppm, up from 8ppm. See the bottom of this page: http://www.asdamobile.com/compare_tariffs.html

    Thanks for that. I'm on the equivlant Tesco tariff- I wonder if that is going up too?

    If so, I'm off to GiffGaff.....
  • callum9999
    callum9999 Posts: 4,434 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    siteguru wrote: »
    I was reading the TalkTalk forums (see post #69 in text link below - I can't post actual links because I'm new) and noted that they made an official statement that (for people currently in contract) the increase in prices does not constitute a change in terms to the customer's material detriment, thus TT are saying it does not offer an opportunity to exit the contract. They are saying this is because their wholesale costs have increased.

    Now call me cynical but - a TT customer has a contract with TT, not their wholesale provider, so such a change is to the customer's material detriment. As such (IMHO) the TT statement is mistaken at best and downright lies at worst.

    What say you?

    The link ... talktalkmembers.com/forums/showthread.php?t=60792&page=7

    Edited to say - I have broadband and phone with BE, so I don't have a vested interest in the outcome, merely a curiosity. :)

    It has to be a significant detriment. I guess if you can show you spend a lot on calls then you may get away with it, but if you were spending that much you'd be on the unlimited package anyway.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    What is the definition of significant? A landline rental increase of 30p (to £12.60) equates to 2.44% ( [0.30 / 12.30] x 100 ) - more than many people are getting as salary increases (if they get any at all). And where does it say that any detrimental change must be significant?

    As said before, I have no vested interest in this. But the outcome would be applicable to any provider. :)
  • Comstock wrote: »
    As Shakespeare said- therin lies the rub........

    If 3G dongles ever get good enough and cheap enough, landlines are toast, IMHO
    What I find difficult about BT I am on Option 3 is the availability of free WIFI hotspots.
    I agree that landlines could be toast and transferring calling to mobile/s = good way.
    #TY[/B] Would be Qaulity MSE Challenge Queen.
    Reading whatever books I want to the rescue!:money::beer[/B
    WannabeBarrister, WannabeWife, Wannabe Campaign Girl Wannabe MSE Girl #wannnabeALLmyFamilygirl
    #notbackyetIamfightingfortherighttobeMSEandFREE
  • WishI'dReadSooner
    WishI'dReadSooner Posts: 1,716 Forumite
    edited 1 May 2011 at 7:15PM
    IF you don't use the phone very much then you can do as we do and use www.nonoh.net. For 10 Euros + int Vat - works out just over £11 you get 200 mins per week FREE telephone calls - NO connection charge, NO charge whatsoever. The 10 Euros credit also STAYS on your account after the FREE 120 days is up. Use this and then recharge for another 120days FREE calls virtually worldwide.

    We initially used it for calls to friends & family in the US and Australia but we then went back to basic calls on BT from unlimited as we rarely used anything near the £5pm chargeable. I told BT we were going to go to Primus in August so they offered me £36 off immediately if we took evening & weekend calls (normally £3 a month). Didn't really want to leave BT in case we had problems with the phone line.

    Come August I'm going to use the same again & just ask this time for the basic line to see what they'll do.

    I just wish that we could get broadband without any telephone line, like the US for example as with Giff Gaff we get free calls to other users also on Giff Gaff. We didn't bother getting a package as free calls are to friends mainly on Giff Gaff so our £10 will go a long way. Also 8p per minute and free internet (for however long that goes on?)

    With Giff Gaff and nonoh.net who REALLY needs BT?? Tied to this obsolete monolith just because we want broadband. Wish we had the choice to just have a line at minimal cost!
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    IF you don't use the phone very much then you can do as we do and use www.nonoh.net.

    With Giff Gaff and nonoh.net who REALLY needs BT?? Tied to this obsolete monolith just because we want broadband. Wish we had the choice to just have a line at minimal cost!
    You answered your own question there.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • OldGreyFox
    OldGreyFox Posts: 1,403 Forumite
    IF you don't use the phone very much then you can do as we do and use www.nonoh.net. For 10 Euros + int Vat - works out just over £11 you get 200 mins per week FREE telephone calls

    If you have to buy credit to get the calls they are not really free.

    For £11 you would get approx 220 unlimited length calls to UK 01/02/03 numbers from there sister company www.18185.co.uk which you can make when you like.
  • dekaspace
    dekaspace Posts: 5,705 Forumite
    I've been Money Tipped!
    Ouch, I was thinking of changing to a unlimited package since the only real calls I make are during the day since my family rings me free on my mobile(all on 3) and if I want to ring doctors or university or jobcentre and am on 10 minutes it mounts up plus right now I often want to make calls around 6pm as my bank closes at 8pm and my electrity supplier at 7 which uses a 0845 number.

    Not sure what to do now as I am planning on moving around January next year if I dont get a job soon (as I sign on) and of course the rates are dropping.
  • WishI'dReadSooner
    WishI'dReadSooner Posts: 1,716 Forumite
    OldGreyFox wrote: »
    If you have to buy credit to get the calls they are not really free.

    For £11 you would get approx 220 unlimited length calls to UK 01/02/03 numbers from there sister company www.18185.co.uk which you can make when you like.

    If you read down - the credit STAYS on your account so you DO get 120 free days. Just use that up at the end of the 120 days before you add more credit to give you another 120 free days. I've also got 18185 but we very, very rarely use that unless we know that it's going to be a LONG call in the UK. Nonoh even in 'out of free' usage works well for us as we have close family in US who we speak to more often than those in the UK.

    For £22 a year we find it enables us to have FREE telephone calls worldwide. Another bonus that we've just discovered this year (can't believe we missed out on this one for so many years!) is that we can give our Nonoh login account details to our daughters in the US and they can use our account to phone us FREE if we miss them - sometimes mobile coverage in the US is hit and miss. It would normally cost them an arm and a leg to ring us so they didn't tend to do this too often even if they needed to speak to us.

    It's well worth the £22 a year to us and with the HUGE savings the daughters have made using the account to us it's saved them both over that for the few times they needed to call us.

    Add to that the times we need to phone here at daytime rates & those hefty connection charges for just a few minutes call & Nonoh with FREE connection & FREE talk time is GREAT!
  • OldGreyFox
    OldGreyFox Posts: 1,403 Forumite
    edited 2 May 2011 at 3:20PM
    If you read down - the credit STAYS on your account so you DO get 120 free days. Just use that up at the end of the 120 days before you add more credit to give you another 120 free days. I've also got 18185 but we very, very rarely use that unless we know that it's going to be a LONG call in the UK. Nonoh even in 'out of free' usage works well for us as we have close family in US who we speak to more often than those in the UK.

    For £22 a year we find it enables us to have FREE telephone calls worldwide. Another bonus that we've just discovered this year (can't believe we missed out on this one for so many years!) is that we can give our Nonoh login account details to our daughters in the US and they can use our account to phone us FREE if we miss them - sometimes mobile coverage in the US is hit and miss. It would normally cost them an arm and a leg to ring us so they didn't tend to do this too often even if they needed to speak to us.

    It's well worth the £22 a year to us and with the HUGE savings the daughters have made using the account to us it's saved them both over that for the few times they needed to call us.

    Add to that the times we need to phone here at daytime rates & those hefty connection charges for just a few minutes call & Nonoh with FREE connection & FREE talk time is GREAT!

    The service obviously suits your needs down to the ground.;)
    IMHO they dont strictly give away free minutes because you have to buy credit to get them even though you can use the credit to purchase more calls.

    Perhaps inclusive might be a better word.:D
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