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Entitled To Refund ?

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Comments

  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes............
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • Culex
    Culex Posts: 776 Forumite
    Yes............
    Do you believe that they can display notices to that effect?

    Do you believe that they should display notices to that effect, rather than just relying on what's on the back of the receipt?
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes
    No
    .......
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • Culex
    Culex Posts: 776 Forumite
    Yes
    No
    Why is that?.......
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Read the thread. They don't have to offer refunds on faulty goods. And many places don't. It's not the store's responsibility to have signs up stating what consumer law is.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • visidigi
    visidigi Posts: 6,733 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Culex wrote: »
    Not only is this nonsense - JL could sell the replacement device to someone else - but I rather doubt that there is anything in law that requires a customer to consider the effect a refund might have on a store's profits.

    No your reply is nonsense, unless you are going to go into JL and buy an IPad ONE for the same price as you could an IPad 2 - remember, JL got retail price for the IP1 and would refund retail price on the IP1 - but the IP1 is now retailling for £100 less than prior to the IP2 launch, therefore unless they find an oblivious idiot (I don't deny they might) the likelihood here is they lose money as the product is worth less than originally sold...

    As for the comment about profit, of course there isn't in law, but as a business, I would want to keep hold of as much of the money as I could to ensure I stay afloat, as long as thats within the laws then no issue.

    Clear enough?
  • vyle
    vyle Posts: 2,379 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The replacement device would have been a refurb from Apple. Apple will send it to JL, who will add it into stock and sell at a reduced price. If it was £429, I expect it was a 16GB 3G or a 32gb wifi model, which will be marked down to £360 or thereabouts to sell.

    Good luck finding an Ipad 2 of the same spec in stock for that sort of price though for a while though. They'll be out of stock for at least 2 weeks.
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