Problems sending emails via my dongle

FreddieM

I am at work using my laptop and i can receive emails but any i send stay in my Outbox until I go home and use my Wi Fi My OS is Windows 7 home premium and I use the Windows Live mail facility. I used to be able to do it but it's currently causing me issues. Any help would be appreciated

Red_Rose_Exile

Some workplaces block sending from web based email servers to prevent spamming. You should talk to your works network administrator to see if this is the case

davb

Probably to do with your outgoing mail server - most ISP's won't allow you to connect to their SMTP server from an IP that isn't in their range - it's to prevent spam relay. That's why it works at home and not at work.
What you would have to do is create another email profile to use at work - exactly the same as the other, but change the SMTP server to one provided by your work's ISP - or just use gmail

FreddieM

Red_Rose_Exile wrote: »

Some workplaces block sending from web based email servers to prevent spamming. You should talk to your works network administrator to see if this is the case

Its my own laptop, and my own dongle, has nothing in common with work other than I am here at work

spud17

FreddieM wrote: »

Its my own laptop, and my own dongle, has nothing in common with work other than I am here at work

Just to clarify, your dongle (assuming O2, Orange etc) is presumably a different isp than your home broadband?

If so davbs advice is spot on.

Red_Rose_Exile

You probably connect to their network, most laptops will make use of a wireless network before a dongle. Make sure that you are using the dongle rather than the wireless network conection. You may not realise which "network" you are connecting to

FreddieM

spud17 wrote: »

Just to clarify, your dongle (assuming O2, Orange etc) is presumably a different isp than your home broadband?

If so davbs advice is spot on.

Yes i'm on vodaphone mobile broadband but madasafish at home

davb

FreddieM wrote: »

Yes i'm on vodaphone mobile broadband but madasafish at home

So to send email from your madasafish account using the Vodafone dongle you would have to use send.vodafone.net as the SMTP (outgoing) mail server.

S0litaire

It's probably easier to use a "web based" email when you're out an about.

Does Madasafish have a web email page to check your emails?

That won't care how you are connecting, just that you've got the correct username and password.

FreddieM

Just tried it and no luck there :-(

davb

It looks like Vodafone may have changed a few things recently (closed down older services), and there is a new Vodafone 360 service which you have to sign up for to send emails. Not entirely sure how it works, but I assume you set up an account and get a username/password etc, which will allow you to use the 360 SMTP server with authentication to send out emails - or just use gmail