Can i return a laptop because startup is slow?

Jay83

I brought a new laptop on Monday and the start up is slow, it feels like it takes ages for the machine to start up. Its slower than my computer which is several years old. This can't be normal. Can i return it and ask for replacement? it was brought from PC World. Thanks for your help.

gordikin

No, you bought it....you did not brought it. How long does it take to 'boot'?

dmg24

How long does it take?

gordikin

dmg24 wrote: »

How long does it take?

...it's like we're twins! Perhaps I should help check your pants!

shaun_from_Africa

It's not uncommon for new computers to be fairly slow to boot up.
There will probably be all sorts of junk on there (trial programs etc), and just about every process will be set to run at startup.
If you keep it, or get another one of the same spec, make sure that you get rid of all the unwanted trash (including anything Norton based which really slows it down).

I would be very surprised if getting another of the same model laptop would make any difference.

No, you bought it....you did not brought it.

But the OP stated that

it was brought from PC World.

Which it was.
They brought it from the shop to their house!

dmg24

shaun_from_Africa wrote: »

It's not uncommon for new computers to be fairly slow to boot up.
There will probably be all sorts of junk on there (trial programs etc), and just about every process will be set to run at startup.
If you keep it, or get another one of the same spec, make sure that you get rid of all the unwanted trash (including anything Norton based which really slows it down).

I would be very surprised if getting another of the same model laptop would make any difference.


But the OP stated that


Which it was.
They brought it from the shop to their house!

If they hadn't bought it, but did bring it, do you think they stole it? :eek:

Jay83

It takes 2 - 3 mins to load up.

dmg24

Jay83 wrote: »

It takes 2 - 3 mins to load up.

Two or three - it cannot be both?

visidigi

I think you need to clean it up or take it in to the store and ask them to - you can't return it because it boots slow - its something you really should have tried before buying...

deanos

Try running MSCONFIG and stop the junk you dont need loading at boot up

gordikin

Jay83 wrote: »

It takes 2 - 3 mins to load up.

Load up what operating system? Give us your laptop spec....that would be a start.