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3 - Trying their luck?
ladyluckyorkshire
Posts: 22 Forumite
in Mobiles
Hi all,
Bit of advice, please.......
For the 5 of the last 5 1/2 years I have been a customer of Three Mobile, I had two contracts (one for me n OH) - never had issues and 100% paid on time.
6 Months ago I cancelled (as was at contract end) and decided to go with Virgin Mobile - everything was paid up and have proof of it etc.
Today I arrived at home to have received a letter from not only Three Mobile but Lowell Group, who are acting on their behalf, suggesting that I took a contract out nearly 6 years ago and cancelled it after 16 days leaving me with a £300 bill!
Apparently Three having been searching for me for the last 5 1/2 years and that's why ive not heard out about this bill..... but ive been a customer of Three for the last 5 years?! I know nothing of this supposed contract and Three/Lowell cannot not produce any contract to show I took it out.
Are they taking the mick and trying it on? Can they get away with it? Ive responded by writing and not acknowledging the debt etc.... but any help is appreciated.
Bit of advice, please.......
For the 5 of the last 5 1/2 years I have been a customer of Three Mobile, I had two contracts (one for me n OH) - never had issues and 100% paid on time.
6 Months ago I cancelled (as was at contract end) and decided to go with Virgin Mobile - everything was paid up and have proof of it etc.
Today I arrived at home to have received a letter from not only Three Mobile but Lowell Group, who are acting on their behalf, suggesting that I took a contract out nearly 6 years ago and cancelled it after 16 days leaving me with a £300 bill!
Apparently Three having been searching for me for the last 5 1/2 years and that's why ive not heard out about this bill..... but ive been a customer of Three for the last 5 years?! I know nothing of this supposed contract and Three/Lowell cannot not produce any contract to show I took it out.
Are they taking the mick and trying it on? Can they get away with it? Ive responded by writing and not acknowledging the debt etc.... but any help is appreciated.
0
Comments
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Sounds like they have the wrong person0
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