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TCP And Asda
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Oopsadaisy wrote: »Yeah great advice.
Because after all as a CEO I'm really going to take notice of your email.
Well it's worked many a time for me with household names such as Tesco, Lloyds TSB, B&Q, Shabby National and Homebase. Customer Services are often swamped with complaints and lack the time, authority, knowledge and talent to deal with problems. Writing direct to a CEO makes your complaint noticed and out of the companies I've just mentioned the only one I didn't get a reply signed by the CEO was Shabby National - only the threat of legal action got them to move. So I'd say my advice IS good advice but you can take it or leave it.All aboard the Gus Bus !0 -
Got to agree that sometimes contacting a "CEO" (aka the CEO's PA) does pay dividends, even if you take the mickey like I did and apologise to the CEO of Vodafone Worldwide for not being able to complain to him in Italian.Signaller, author, father, carer.0
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Fair enough...I'm convinced.
Gonna try it next time myself.
Cheers.
Although if everyone else does it then we're no better off.......so we need to stop telling people this top tip [speaking as a convert].Hi, we’ve had to remove your signature. If you’re not sure why then you're as thick and stupid as the moderators on here - MSE ForumTeam0
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