Changed from Sky to o2 for broadband and landline

fozmcfc

I guess the point I'm making, is that they are starting to make changes for the worse. Upping the cost and not just by a quid or so, they have started putting restriction on usage.

So what next a drop in the customer service, outsourced to foreign parts etc...

I certainly won't be signing any long term contract with them once my current contract runs outs.

PZH

fozmcfc wrote: »

I guess the point I'm making, is that they are starting to make changes for the worse. Upping the cost and not just by a quid or so, they have started putting restriction on usage.

So what next a drop in the customer service, outsourced to foreign parts etc...

I certainly won't be signing any long term contract with them once my current contract runs outs.

Yes, and I understand the point that you are making - but in my opinion - they are still good value for money and still giving me top speed.

As for the the future of their CS - who knows. But there are a lot of companies bringing their CS back onshore because of the impact on their reputations.