Unfair mobile phone bill

robt_2

wantmemoney wrote: »

you are correct it is a bit more complicated but the Networks are not really out of pocket when a customer defaults on paying a bill.

http://www.telecomtv.com/comspace_newsDetail.aspx?n=47425&id=e9381817-0593-417a-8639-c4c53e2a2a10#

Ofcom allows them to apply a bad debt 'uplift' to the standard retail price for each call charged.
In other words bad debt is passed on to their customers who are able and willing to pay so only impacts on profits not operating costs.

That makes it ok then.

wantmemoney

Guys_Dad wrote:

Well I am able to pay for others' debts, but certainly not willing!

The Networks don't care if any of you are willing.

The fact is for any of you to be allowed to use the publicly licensed network you all have to accept liability for all and any fraud/bad debt that affects the Networks and shareholders.

robt wrote:

Ofcom allows them to apply a bad debt 'uplift' to the standard retail price for each call charged.
In other words bad debt is passed on to their customers who are able and willing to pay so only impacts on profits not operating costs.

That makes it ok then.

rather odd way of looking at it

Guys_Dad

wantmemoney wrote: »

The Networks don't care if any of you are willing.

The fact is for any of you to be allowed to use the publicly licensed network you all have to accept liability for all and any fraud/bad debt that affects the Networks and shareholders.

What tosh!

I may very well be paying extra on my insurance to cover bad drivers and bogus"whiplash" claims.

I may be paying extra for my shopping to cover shoplifting but I am not a legal party accepting any liability. I am a customer being surcharged in the selling price to cover the losses incurred from these people.

If nobody shoplifted, stores could reduce the selling prices.

So, to bring this back on track, when a company I deal with loses stock - it is real money that they lose. When a bus company decides not to charge someone for a journey it is making anyway, they have not lost real money. If it was a taxi who didn't charge its passenger for the same journey, they would.

In this case, tne network is losing real money to 3rd parties who have every right to be paid for their service - however unpleasant these services may be.

wantmemoney

Guys_Dad wrote:

The Networks don't care if any of you are willing.

The fact is for any of you to be allowed to use the publicly licensed network you all have to accept liability for all and any fraud/bad debt that affects the Networks and shareholders.

What tosh!

put your money where....

next time you pay your phone bill withhold the percentage they add on for 'bad debt' due to non payment of bills and let everybody know how you get on.

Guys_Dad

wantmemoney wrote: »

put your money where....

next time you pay your phone bill withhold the percentage they add on for 'bad debt' due to non payment of bills and let everybody know how you get on.

Look - I accept that part of my fees/charges/payments go towards "bad debts"/shoplifting/other customer losses. It doesn't however, mean that I accept liability for it - I accept the consequences.

If these hits could be reduced, then my bills should go down. So I do not support activities that add to my costs.

As far as withholding a percentage that may be added for bad debt, I never said that. I just said that I don't do it willingly.