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Tesco/Asda Pricechecker Thread - part 5

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  • Savvybunny2009
    Savvybunny2009 Posts: 5,548 Forumite
    Part of the Furniture
    Quick question. I have seen the racks of lamb in my local T but they were not priced at £8.18 as it states on the spreadsheet. They were like £5.76 or £6.87 etc. Am I ok still buying the smaller racks of lamb for DTD or do I need to buy them over a certain weight?

    Cheers!

    I asked this yesterday and a few lovely people replied that there is no restriction on the weight. Some of them had the racks between £5 and £8 and it dtd fine :)
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  • 1sthand
    1sthand Posts: 153 Forumite
    room512 wrote: »
    Just a warning to others - might have already been said. I went in early this morning to use my voucher - all legitimate and under my limit still. As a number 1 was missing they wouldn't accept it. I asked them to ring head office to sort it and they couldn't as it doesn't open until 9am (this was 7.40am). So I came home to sort it and was told to speak to the pricecheck team as customer services no longer sort it out. The only people that can speak to the price check team is the store so now I've asked the store if they can speak to them and then refund the money if I go in later with all my receipts. It's the whole principle that's bugging me. I wouldn't have bought so much if I wasn't going to get the money off. I don't want to be able to use the voucher another day, I want to use it today off the shopping I have bought. I didn't want to put any shopping back as there was a big queue and I was embarrassed. Really stressed now and it's not even 9am!!!!!!!!!!!!!

    Oh? So they have a 'price check' team now?
  • tbw
    tbw Posts: 5,137 Forumite
    edited 20 April 2011 at 9:08AM
    Time for me to escalate my complaint to TESCO’s CEO!
    [EMAIL="philip.clark@uk.tesco.com"]philip.clark@uk.tesco.com[/EMAIL]

    So far I have managed to deal with price check problems for my household my mothers household and my grandmothers household by calling their free CS number and getting giftcards (5 plus one more(£4.52) lost in mail for 21/03/11 and no replacement from when I told them on 7/04/11) to cover the shortfall in DTD vouchers.


    Just my personal opinion - but I think you are pushing your luck with this! The Tesco system is far from perfect and we all know that they play a crafty game with not matching some items that they clearly should. However, given the way everyone has got some massive hoards of cheap or free shopping nobody can really complain over the failures (especially as so many of us are being very flexible with our interpretation of the rules!).

    We don't complain when Tesco mismatch in our favour (such as the beef joints which were not really comparable but many of us got for free!). You seem to have done very well with your complaints so far - considering Tesco clearly state in the T&Cs that they will not enter into correspondence over this.
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  • MKS
    MKS Posts: 10,328 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Unconfirmed
    Rosemount Estate Diamond Label Shiraz T 9.29 A 5.98
  • Have submitted to speadsheet - new unconfirmed deal.

    Aunt Bessie's Gravy Granules Classic or Chicken.

    T - 88p
    A - 65p

    DTD 42p

    Net cost 44p.

    Will try this today.


    Just noticed its already on spreadsheet under condiments and I was looking at food cupboard, sorry about that!
    My daughters are my world
  • Amys
    Amys Posts: 919 Forumite
    I've been Money Tipped!
    Quick question. I have seen the racks of lamb in my local T but they were not priced at £8.18 as it states on the spreadsheet. They were like £5.76 or £6.87 etc. Am I ok still buying the smaller racks of lamb for DTD or do I need to buy them over a certain weight?

    Cheers!


    They need to be £25 per Kg and New Zealand
  • room512
    room512 Posts: 1,412 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    1sthand wrote: »
    Oh? So they have a 'price check' team now?

    Apparently so, as customer services are having to deal with so many calls :D They have a dedicated team according to customer services that deal with all the problems but only stores can speak to them.
  • MKS
    MKS Posts: 10,328 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Quick question. I have seen the racks of lamb in my local T but they were not priced at £8.18 as it states on the spreadsheet. They were like £5.76 or £6.87 etc. Am I ok still buying the smaller racks of lamb for DTD or do I need to buy them over a certain weight?

    Cheers!

    Any weight is fine - just check that it is priced at £25.00 per kilo and then enjoy.
  • Must be loads of people doing DTD in the stores I go to (atherton,walkden,horwich and hindley) never any beef left for me,there 2 new stores being built in leigh and farnworth hope DTD is still running when they open will bring down my fuel bill.any others doing DTD in these areas?
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  • I asked this yesterday and a few lovely people replied that there is no restriction on the weight. Some of them had the racks between £5 and £8 and it dtd fine :)

    Fantastic, thanks Savvy ill be buying some racks of lamb later then :)
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