Tesco/Asda Pricechecker Thread - part 5

boyosprey

letmelogon3 wrote: »

Time for me to escalate my complaint to TESCO’s CEO!
[EMAIL="philip.clark@uk.tesco.com"]philip.clark@uk.tesco.com[/EMAIL]

So far I have managed to deal with price check problems for my household my mothers household and my grandmothers household by calling their free CS number and getting giftcards (5 plus one more(£4.52) lost in mail for 21/03/11 and no replacement from when I told them on 7/04/11) to cover the shortfall in DTD vouchers.

NO returned call form 13/04/11 about 3 treasure eggs at ASDA being listed as £2 each instead of £1.
NO call back form 15/04/11 about CADBURY DAIRY MILK CARAMEL EGG+ SML EGGS 177G coming up as N/A (I told them for the first time 17/03/11 that they are 178g plus a few times since) + treasure eggs.
Called 19/04/11 about both matters and not getting 2 call backs and as they said they would call me back so this time I got a name and ref before giving out me details.

when I got called back I was told that they would not send me out a giftcard this time to correct the problem (and honour their pledge to DTD) and that I should return the items if I was not happy. I Told them that I was not happy with this outcome and told them that the N/A item had been wrong for a month and expected them to send me a giftcard just like every other time this item came up as N/A. I gave them the name of someone in CS that had sent me a giftcard and assured me on 11/04/11 that the eggs would be corrected to 178g. Despite talking to CS then a supervisor then the supervisor’s supervisor (they would not give me a contact higher up and said that person was on holiday anyway) I was still just told if I was not happy to take the items back.
And while I’m at it I’ll tell them that I was not happy that 40 days into the promotion that I was unable to use a DTD voucher as the none of the staff knew how to put a voucher through the self scan (only till open at 23:52) due to £9.99 limit.

Instead of trying to get a gift card from the customer services team and draw attention to yourself selective purchasing, why don't you put it down to experience and buy items which you know are DTD. I have purchased many items and only 1 came back N/A. It was the Filippo Berio extra virgin olive oil that was £6.49. I bought 3 bottles and my partner bought 3. It was a shame it didnt work but we never bought it again. Everything else has worked and we have done xxxxx shops and have had xxxxxxx worth of vouchers.

I have to agree with the customer services point of view. I would not be giving you any vouchers and I would be saying that the supervisors, supervisors, supervisors, chief inspector is on holiday as well as you probably think that if you don't get what you want you will take it higher.

Why don't you go and buy some of those dishwashing tablets which give you a lot of voucher back and think of this as your gift card? Forget the Easter egg that doesn't work. Buy another one and move on. You are wasting time calling them that you could use for DTD shopping

Gemini_Jes

crouchmagic wrote: »

to narrow it down even further; ill probably be with my 5'1 girlfriend :rotfl::rotfl::rotfl::rotfl: and you don't see that everyday :rotfl:

Haha...you just described me and my husband...he is about your size and I am just 5 foot and petite. We do get some funny looks when people know we are together...must be a Welsh thing as we are from Cardiff:rotfl::rotfl::rotfl:

mandeee02

colwyn wrote: »

Plenty up here in Snowdonia.

Plenty of Lamb Racks in Hampton Peterborough...Not seen any in the centre or WerringtonTesco, Mind the SA's are notthat friendly over in Hampton

soba

LovingTescoToday wrote: »

Anyone have any good ideas on what to do with a stack of empty Betty Crocker shakers?

Could you make a Betty Crocker version of this greenhouse which is made from plastic pop bottles? :rotfl:

http://www.portsmouth.co.uk/news/local/east-hampshire/plastic_fantastic_children_use_bottles_to_make_greenhouse_1_2472642

Gemini_Jes

keep_it_going wrote: »

can't seem to find any lamb in cardiff

Found some lamb racks in Western Avenue store...HTH:)

babyfruitella

gardenia wrote: »

Can i ask are these the pulsar ones where you buy two as 2 for £5 in asda.
Not sure if there's been a price change but above are coming up as £3.99 each in asda

Oh glad you spotted that, seems theres been a price change.

Savvybunny2009

Morning all,

Trying to put a list together for today but can't decide what to get, so tough only chosing £20 of overpriced Tesco goods isn't it . I am thinking I may have to put a second voucher into play but would feel like security would target me if I went in to the store twice each time :eek:

brindles01

soba wrote: »

Could you make a Betty Crocker version of this greenhouse which is made from plastic pop bottles? :rotfl:

http://www.portsmouth.co.uk/news/local/east-hampshire/plastic_fantastic_children_use_bottles_to_make_greenhouse_1_2472642

my son's school has just done that for their allotment plot

biggad

emerald_starcat wrote: »

Thank for that, Market Deeping is prob closer for me.
Everyone is constantly talking about the lamb and there isn't any in my local so was going to venture out further on Friday(knowing my luck the price will change by then!).

never seen any in Werrington

hertslady64

MySupermarket says the Tesco Finest Fiano is now 5.24 in Tesco. Doen from 6.99

Should I submit this to the spreadsheet?? TIA