Tesco/Asda Pricechecker Thread - part 5

grunnie

davygee wrote: »

Advice please!

My wife had a bad experience last week while using a voucher to get more shopping. The SA was very arrogant and made numerous mentions to this being a scam and dodgy....but after many tuts and such and after phoning CS she eventually put the voucher through and we got the shop. Well today, she had the exact same experience with the same SA. Again she mentioned it being a scam and how can you get a voucher when Tesco is cheaper than Asda. She didn't phone CS this time, but was extremely unpleasant to the point that my wife came home raging and is still extremely angry. We know the SA's first name and obviously the branch, she is by no means a manager or such and certainly has some bee in her bonnet with regards to this scheme.

Can anyone advise what line of action would be best for us to pursue this ridiculous customer service experience, as we should not be treated this way in our local store that we have shopped in for over 20 years in total.

Thanks in advance.

I have exactly the same problem with my Tesco. If a certain supervisor is on duty I make sure the next day I shop in the evening or late afternoon to avoid her.

missdemeanour

mummy1983 wrote: »

is wolf blass chardonnay still a good dtd today???

Yes, still on at £9.49 at my local Tesco and according to Tesco website the price changes tomorrow.:)

shopndrop

Has anyone had their vouchers yet for yesterday's shopping? Just put my details again but no vouchers, still being processed.

Money_maker

ekroys17 wrote: »

I have a £20 voucher but I think Im up to my month limit on the email addy, what would you recommend I do with the voucher, should I spend / kill it on non dtd items, or leave it and use in May on more dtd items and submit under the same email addy for my new £100 limit for May.

What do you reckon guys?

I would do either of those but suggest if you find a new email address that you don't link the receipt from that to the old voucher. I work along the lines of a trail up to £100 on each email then kill the voucher or save for next month (probably kill as unsure how long the promotion will stand for). Use the Tesco site to find all the good offers.

ekroys17

Try your email address mine were there
HTH

shopndrop wrote: »

Has anyone had their vouchers yet for yesterday's shopping? Just put my details again but no vouchers, still being processed.

casp1997

Just been to my tescos did a double up shop on camping stuff .Then used a voucher pon a shop for £16 Then did a nother shop used a voucher for £20 went to my car put shopping in Went back in to store got some more shopping used another voucher for £15 odd the lady i went to had not seen them she was very fussy tell me all about it i said have you not been told of these no she said i have been away 2 weeks she said .Bless her i said i am sorry to trouble you no no please come to me again and tell me more she was about 60 ish bless

Mr_Moosey

shopndrop wrote: »

Has anyone had their vouchers yet for yesterday's shopping? Just put my details again but no vouchers, still being processed.

Hi, the vouchers were in before 11.30 today

However, I am still waiting for a voucher from Thursday and someone I know has 3 missing now since last Tuesday! :eek::eek::eek::eek:

N20Y1D

davygee wrote: »

Advice please!

My wife had a bad experience last week while using a voucher to get more shopping. The SA was very arrogant and made numerous mentions to this being a scam and dodgy....but after many tuts and such and after phoning CS she eventually put the voucher through and we got the shop. Well today, she had the exact same experience with the same SA. Again she mentioned it being a scam and how can you get a voucher when Tesco is cheaper than Asda. She didn't phone CS this time, but was extremely unpleasant to the point that my wife came home raging and is still extremely angry. We know the SA's first name and obviously the branch, she is by no means a manager or such and certainly has some bee in her bonnet with regards to this scheme.

Can anyone advise what line of action would be best for us to pursue this ridiculous customer service experience, as we should not be treated this way in our local store that we have shopped in for over 20 years in total.

Thanks in advance.

Call head office and make a complaint.

fuzzgun19

fuzzgun19 wrote: »

Can the rack of lamb be slow cooked?

tbw wrote: »

Could do it - but I doubt it would improve the lamb! Its VERY tender and lean and might dry out. I do the £8 ish ones for around 55minutes as I don't like it pink - covered in foil for all but the last 10 minutes and painted with a redcurrant and rosemary glaze.

Thanks. I don't like meat pink in the middle either. Yours sounds lovely!!

casp1997

Oh for got to say big promotion on winees from wednesday i went for the finest one he said leave while wednesday i said ok then went and got it a little later so be carefull with the wines