PlusNet

SilasMarner

Hi,
I have recently been mail dropped by a very unprofessional outfit called PlusNet offering me cheap broadband. They say they have written to me because I have a relationship with B.T. I am signed up to all the "opt out" things to stop me getting this garbage. I contacted B.T. who tell me they have no relationship with PlusNet. Do they need reporting to Trading Standards?

devizes18193

bt own plus net.
» Home » BT announce sucessful acquisition of PlusNet PLC
Jan
24th
BT announce sucessful acquisition of PlusNet PLC

January 24th, 2007 at 10:51 by admin


We are pleased to announce that this morning, at 7am, BT announced to the London Stock Exchange that they had sucessfully completed their acquisition of PlusNet PLC.
We have produced a page on our website so that you can see confirmation of the takeover, as well as our plans for 2007.
Click here to view our Plans for 2007
Please keep all discussion surrounding the takeover and our Plans for 2007 to this thread, on our Portal Forums. We’ll be there all day to answer your questions and comments.
Thanks
from plus nets web site I did a google on bt plus net

SilasMarner

Thanks for that. Oh dear - I include the E Mail I received from BT customer services, just for fun:-

"I would like to inform you that we at BT do not provide any customer information to any other provider. You information is secured in our records. There are some companies taking BT’s name to get customer bank details. I can assure you that we have not provided any information of your account details. However, I also request you to not to give out any information to them in future. I can assure you that we are not linked with Plusnet.
Please let me know if I can help with anything else.
Thank you for contacting BT."

The letter from PlusNet was appalling - the Valediction, instead of the appropriate "Yours Sincerely" was "Cheers".

Hey Ho - Maybe I'm getting old.....

spannerzone

Life's too short to worry surely! - just recyle it and worry about something else.

yes you're getting old like the rest of us

macman

SilasMarner wrote: »

Hi,
I have recently been mail dropped by a very unprofessional outfit called PlusNet offering me cheap broadband. They say they have written to me because I have a relationship with B.T. I am signed up to all the "opt out" things to stop me getting this garbage. I contacted B.T. who tell me they have no relationship with PlusNet. Do they need reporting to Trading Standards?

BT Retail don't have any direct relationship with Plusnet, however the BT group owns them both.

kevinyork

Went throuh the same thing with BT after joining them for our business phone and broadband. Started getting lots of junk cold calls and the name being asked for showed this info could only have come from BT. Finally, after months of arguing they admitted that our info had been passed to 'select' companies despite us opting out.

Having said that, Plusnet are reputable and under the same umberella as BT.