Downgrading T-Mobile contract?

Kilty_2

I have a 24 month contract with T-Mobile with approximately 8 months remaining - does anyone know if it's possible to move to a lower price plan ?

I know that O2 do this (I used to work for them in CS) however I don't know if T-Mobile do.

DUTR

So why don't you ring them and ask?

Kilty_2

Just wondered if anyone knew before I sit in a queue for ages (and I'm at work and can't use the phones here for personal calls )

grumbler

Kilty wrote: »

I'm at work and can't use the phones here for personal calls

Even personal mobile phones? I mean 150.

I don't know the answer to your question, but their T&C say: "2.7. We don’t have to allow You to change Price Plan."
O2 T&C say clearly that you can downgrade once half-way.

Kilty_2

Great, looks like a bit of a non starter then.

Only wanted to downgrade to make termination more feasible, oh well

DUTR

Kilty wrote: »

Great, looks like a bit of a non starter then.

Only wanted to downgrade to make termination more feasible, oh well

Thankfully 12 month contracts are making a return, saying that the new O2 plans do not look attractive

grumbler

Well, "we don’t have to allow" is not the same as "we don't allow".

It doesn't hurt to ask them.

Kilty_2

DUTR wrote: »

Thankfully 12 month contracts are making a return, saying that the new O2 plans do not look attractive

Nah, even on 24 month contracts O2 are a bit too costly (always have been, mind)

My phone is on it's last legs though