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Tesco unlock code - how long did you have to wait?

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  • gelato_cat
    gelato_cat Posts: 2,970 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks... blimey, that's worrying! What sort of phone was it?

    Suze

    I have had unlock codes from them in the past and they took less then 28 days. The last time i tried to get a code late last year,the code didnt work,and i had to send them the phone so the manufacturer could unlock it,this took a long while.
    I’m a Forum Ambassador and I support the Forum Team on the Savings & Investments, Small Biz MoneySaving and House Buying, Renting & Selling boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the Report button, or by e-mailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • vickssinex
    vickssinex Posts: 173 Forumite
    100 Posts
    Was it a simple case of putting a non-Tesco SIM in the phone and then entering the code to unlock?

    Exactly. The girl from Tesco said she had a couple of codes to try if one didn't work, but the first one worked fine. The codes are about 10 characters long and are a combination of numbers, stars and hashes. You just type it in as if you were making a call but they will talk you through it.
  • gelato_cat
    gelato_cat Posts: 2,970 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Cool, thanks. Hope it arrives soon. Just noticed I have a text message from Tesco saying "here is your PIN, it is only valid for 20 minutes". It was sent yesterday at 2pm but I can't remember if that was before or after I rang them for the unlock code. In any case, I haven't received a phone call or e-mail from them, and the PIN in the text message is just that - a number, no letters or symbols.

    Suze

    vickssinex wrote: »
    Exactly. The girl from Tesco said she had a couple of codes to try if one didn't work, but the first one worked fine. The codes are about 10 characters long and are a combination of numbers, stars and hashes. You just type it in as if you were making a call but they will talk you through it.
    I’m a Forum Ambassador and I support the Forum Team on the Savings & Investments, Small Biz MoneySaving and House Buying, Renting & Selling boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the Report button, or by e-mailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • pimento
    pimento Posts: 6,243 Forumite
    Part of the Furniture 1,000 Posts
    I just made a follow-up call to Three to see if they had any news on the unlock code for my Wildfire. The woman said it takes "up to five working days", so that will be this Friday.

    The clock's ticking.
    "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." -- Red Adair
  • pimento
    pimento Posts: 6,243 Forumite
    Part of the Furniture 1,000 Posts
    Well, I have it, but I had to call them..again.

    Was easy enough, just putting in a string of numbers.

    I will be calling them from work next Tuesday to cancel the contract. I'm not doing that on my dollar.
    "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." -- Red Adair
  • garron
    garron Posts: 163 Forumite
    Did you ever get your phone unlocked Suzey?

    I've been waiting for about ten days now with no joy :(
  • garron
    garron Posts: 163 Forumite
    garron wrote: »
    Did you ever get your phone unlocked Suzey?

    I've been waiting for about ten days now with no joy :(

    :question:
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