DLR penalty notice

geordieracer

Livingthedream wrote: »

Geordieracer, not wanting to cause a flamewar:beer: which bumf? and which link?

Thats stuff about fare dodging - its everywhere on here at the moment and i wouldn't really trust it as right info

And this link
http://www.oyster-rail.org.uk/

though why people hide it behind a click through i dont know.

But im pretty certain that you have to touch the reader @ bank to use the DLR straight from the tube.

Stigy

geordieracer wrote: »

Thats stuff about fare dodging - its everywhere on here at the moment and i wouldn't really trust it as right info

And this link
http://www.oyster-rail.org.uk/

though why people hide it behind a click through i dont know.

But im pretty certain that you have to touch the reader @ bank to use the DLR straight from the tube.

Without wanting to go off-topic (he says as he does just that)....I'm interested to know what you don't trust. PM me if you like! :beer:

geordieracer

Stigy wrote: »

Without wanting to go off-topic (he says as he does just that)....I'm interested to know what you don't trust. PM me if you like! :beer:

Especially this bit

8 When the letter demanding the rest arrives, write back politely, again refusing to pay, and explaining why you were unable to buy a ticket before travelling.
This is where the most useful part of the Penalty Fares Rules comes in - Rule 7 (4), which states that a penalty fare must not be charged "if ... there were no facilities available for selling the appropriate ticket or other authority for the journey the person wanted to make".
The Rules themselves do not define what "no facilities available" means. But in separate guidance on penalty fares ("Penalty Fares Policy") issued by the Department for Transport, it is made quite clear, in clauses 4.2 and 4.11, that passengers must be given "sufficent opportunity" to buy a ticket and that regular queues over three minutes (off-peak) and five minutes (peak) breach the definition of what is "sufficient".
It is not clear whether this definition has any legal force - but if you quote it in your letter back to the train company, you are unlikely to be bothered again.
The Penalty Fares Policy also tells companies to "use discretion" towards the elderly, pregnant women, people who have enough money to buy a ticket "but not in the form needed to use the [ticket] machine" and "all passengers when the train service is severely disrupted". Once again, if you can truthfully quote any of these, you are unlikely to be bothered.

The first bolded part is very backwards with the point its trying to get accross. A facility to buy a ticket would be a window or TVM and a Pertis or even an RPI standing there selling them - there can be no other explanation of what a facility to sell tickets is.

The second bolded part kind of contradicts itself. It mentions that they are guidelines then wonders if it would have any legal standing - No , they dont as they are only guidelines and each station is different in both size and passenger flow so its wholly unreasonable to expect every station to be able to abide by this.

It also reads as to give the impression that people who do have to wait over this amount of time can just get on the next train in without buying a ticket, which is wrong unless permission has been given. And also what about those stations that are very busy and are barriered? Cant get on the train then either.

Overall some of the advice is fantastic about what to do but it needs to be actually written by someone who has either extensive knowledge of ticketing and routing and not some hack who may have got caught once or twice and decided to fight his PF somehow.

bb21

geordieracer wrote: »

But im pretty certain that you have to touch the reader @ bank to use the DLR straight from the tube.

Don't think so. Bank LU and Bank DLR is just an all-encompassing structure that you can walk in to get from one line to another without encountering gatelines at all. This even includes Monument. You don't have to register card if transferring from one line to another.

geordieracer

bb21 wrote: »

Don't think so. Bank LU and Bank DLR is just an all-encompassing structure that you can walk in to get from one line to another without encountering gatelines at all. This even includes Monument. You don't have to register card if transferring from one line to another.

I have since found this out though you used to have to touch in before they changed it so you dont have to now. Like i said not a journey im familiar with.

Stigy

geordieracer wrote: »

Especially this bit...

Oh, that bumf! Yes, I agree.

skyepark

Help I am in the same situation got nabbed on the dlr , had the money on my card but it didnt read properly, I dont recall he checkd any other tickets, he was the train door operator, he didnt take down my oyster number,his name or no. is not on the notice, can I appeal ok? I gave the incorrect address and date of birth, can they find me?

Jeff_Bridges_hair

I hope he wasnt the train operator as he sits in an office in Beckton or Poplar watching everything from a TV screen.

Alvan

I was issued a penalty notice but the oyster card number stated on the notice is incorrect. Is the notice valid.