Vodafone top up online not working

Jessjxx

Sorry - some of the details we need from you are either incorrect or missing.
Please check them and try again.
The card type you've selected doesn't match with card number. Please check and try again.


anyone having the same problem?

i don't know why it says that when it does match .

Vodafone

Hi Jessjxx,

I’m sorry to see you’re having problems topping up.

Are you doing this via our new Top up page here?

If you’re still experiencing difficulties in getting this sorted and you’d like to email us via Web Relations Team we’ll be happy to look into this for you.

(When contacting, please quote the code WRT135 in the subject line. In the main message body, please include a link to this thread and your user name. This will ensure that your message comes directly through to my team).

Kind regards,

Jenny
Web Relations Team
Vodafone UK