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Orange 60 pound connection fee.

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I recently set up my broadband and calls with Orange. They told me they were going to test the connection to my new house only to find that there is no connection at all so have stated they need to send an engineer out to connect a line for 60 pounds.

That seems a bit steep to me but I wouldn't know as I am new to it. Any help would be much appreciated.

Comments

  • It's very cheap. BT Openreach charge about £56 to perform the work, so they only make £4 profit.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    And BT would charge you £130 for a reconnection or new line provision.
    No free lunch, and no free laptop ;)
  • iniltous
    iniltous Posts: 3,680 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 13 April 2011 at 6:13PM
    macman wrote: »
    And BT would charge you £130 for a reconnection or new line provision.
    In a like for like comparison BT would be £60 cheaper than the £60 Orange are charging, as its free connection if you take a calls and broadband package.....£30 for a landine with no broadband (from BT) but 18 month line rental package
  • Thanks. Engineer just installed BT line today.. told him about 60 pound fee and he was shocked.. said I wanna ring orange up and tell em I will go with BT!!
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