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Orange contract can you set it not to go over your allowance?

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  • simax
    simax Posts: 1,976 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Jon_01 wrote: »
    The Orange billing system for pay monthly doesn't run in real time and can lag by as much as 24/48 hours. So there's no way you'll get an actuate idea of your usage.

    The 3 system works because it's a much newer and had the feature built in from concept. With the sheer number's being 'let go' at Orange at the moment, I can't see the billing system getting an overhaul any time soon. . .

    24/48 hours behind? I've never known it to be more then 1-2 hours behind since it was updated a few years back.
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
  • richard734
    richard734 Posts: 489 Forumite
    Not loving Orange as thier response to this request was to try and get me to upgrade the tariff so I would have more free minutes....
    Apart from 3, do any of teh other providers offer teh option to cap at the end of your 'free' allowance for minutes/texts/data?
  • Ayelet
    Ayelet Posts: 55 Forumite
    grumbler wrote: »
    view your remaining minutes & texts >> view the balance of your bundles

    data

    Mobile Internet 500MB 496.8061 Mb remaining



    Yet another proof to support this position.

    I'm not an idiot, it's not there. Maybe for an iphone tariff, but I simply cannot view my data usage.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 12 April 2011 at 11:38PM
    It's not iPhone. Ordinary Dolphin 25.

    It takes about 10 seconds for the information to appear in the frame. It's two orange horizontal bars (similar to progress bars) showing minutes and data.
  • Ayelet
    Ayelet Posts: 55 Forumite
    grumbler wrote: »
    It's not iPhone. Ordinary Dolphin 25.

    It takes about 10 seconds for the information to appear in the frame. It's two orange horizontal bars (similar to progress bars) showing minutes and data.

    Screen capture.

    http://ayelet.co.uk/wp-content/uploads/2011/04/orange.jpg :P
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 13 April 2011 at 12:47AM
    Strange
    I have minutes on the top and data below.
    I don't have MMS included though.

    I guess they have only two positions on the webpage to show the bundles and their IT department is too busy developing their crapware for handsets to find some time for improving the website.
  • Ayelet
    Ayelet Posts: 55 Forumite
    Maybe its to do with being on panther.
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