I Can't Use My HP PSC 2410 Printer Due to Error Message - Help!

mleonard79

Hi Everyone,

A few weeks ago I got a colour cartridge from Tescos for this HP PSC 2410 and it worked fine so when my black ink ran out I did the same for that but the printer wouldn't accept it (kept saying it wasn't supported) so I just put the old empty one back in and it worked for a day but after that it just flashing a message up saying "Remove and check Print Cartridges." When I do this, however, as soon as I put them back in it just says the same thing and keeps flashing and I can't get rid of the message or print, scan or copy anything.

I took the tesco's black cartridge back and got a genuine HP one hoping this would solve the problem but it hasn't - it's still flashing the same message and I can't get it to print anything. I guess I'll now need to buy a new genuine HP colour cartridge and hope that solves the problem but they are quite expensive and I was hoping there may be something I can do to at least get it to print in black ink while I maybe order it online from somewhere cheaper than the high street shops! Does anyone have any ideas as to what's going on? I don't understand why it accepted the colour one for weeks and is now unhappy with it. Thanks for any help.

Regards

Michelle

pizzaboy

Have you tried uninstalling and reinstalling the printer and see what happens then ,i had a similar problem and that sorted it:D