carphone warehouse repair service still has my phone

mug51

Its not exactly my phone but my sisters, the phone kept saying insert sim even though the sim was already in. The phone was taken out on a contract from e2save so she took it to the carphone warehouse to get it repaired. A few days later she got her phone back (some same day repair that is) but the problem was still there, so she took it back, this was on the 21st October when it went in for its second repair.

She has yet to get her phone back and everytime she calls them, they say that they are still looking at it or they aren't picking up. Surely a replacement phone is due if it takes then over a month to fix it or not.

Any advice on how she would be able to get her phone back fixed?

I tried looking for an email address for e2save but I am unable to find it, maybes if I contact them they could sort something out, so anyone know it?

Cheers, James