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Beware ezeloans
missmolko123
Posts: 1 Newbie
in Loans
I’ve heard that a lot of people have had problems with this company, so I thought I’d add my story to it.
5 days ago I applied for a loan with them, then as soon as I realised they were a broker and would charge me a fee, I cancelled my application. The next day they took £74.75 out of my bank account.
I checked their terms and conditions, which state that if you cancel within 14 days you will receive a refund.
I immediately emailed them (there is no telephone number to be found), cancelling my application again, and asking for a refund. After a few emails back and forth, they eventually gave me an address to send a letter to, and said I would need to include my reference number. I asked for this, but received no reply. I managed to get hold of the reference number and sent the letter, then emailed yesterday asking if they had received it, with no reply.
I emailed again today to ask if they had received the letter, and had another few emails back and forth, along the same lines as the first ‘you applied for a loan so we took the membership fee’, ‘we have people waiting to give you a loan, log into our website to apply’, etc. Eventually, the last email they sent me stated again that I needed to send a letter to receive a refund!
I am getting no sense out of them whatsoever, and it doesn’t look like I’m going to get my money back. Apparently the address that they give is a Regus managed office, and they confirm that the company aren’t there anymore, yet they are still giving the address out for complaints. It’s important that people know to stay away from them!
5 days ago I applied for a loan with them, then as soon as I realised they were a broker and would charge me a fee, I cancelled my application. The next day they took £74.75 out of my bank account.
I checked their terms and conditions, which state that if you cancel within 14 days you will receive a refund.
I immediately emailed them (there is no telephone number to be found), cancelling my application again, and asking for a refund. After a few emails back and forth, they eventually gave me an address to send a letter to, and said I would need to include my reference number. I asked for this, but received no reply. I managed to get hold of the reference number and sent the letter, then emailed yesterday asking if they had received it, with no reply.
I emailed again today to ask if they had received the letter, and had another few emails back and forth, along the same lines as the first ‘you applied for a loan so we took the membership fee’, ‘we have people waiting to give you a loan, log into our website to apply’, etc. Eventually, the last email they sent me stated again that I needed to send a letter to receive a refund!
I am getting no sense out of them whatsoever, and it doesn’t look like I’m going to get my money back. Apparently the address that they give is a Regus managed office, and they confirm that the company aren’t there anymore, yet they are still giving the address out for complaints. It’s important that people know to stay away from them!
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Comments
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I would suggest you look at this thread EZE Loans
Not sure if the T&C you signed up to were the same as Helen - I would expect they would be - which actually says that the membership fee will be taken after around 14days, and not that it can be cancelled in 14days.
It does appear some people are managing to claim their money back so hopefully you will be able to get yours back.A smile enriches those who receive without making poorer those who giveor "It costs nowt to be nice"0 -
As soon as you gave your debit card details they took their fee.
Why else would they need them?0 -
Enfieldian wrote: »As soon as you gave your debit card details they took their fee.
Why else would they need them?
Tony from Exeter, Sanita from Ipswich and Jenny from Dagenham are all happy with the service they received from ezeloans. See https://www.ezeloans.net/customers.aspx.
Sanita from Ipswich seems like a particularly bad investment. She's claiming JSA, but ezeloans found her a loan so she could go on holiday instead of staying at home and finding a job. While sunning herself at the tax payers' expense poor Sanita ran out of money. Not a problem: ezeloans found her another lender who gave her another £150.0 -
Why do dodgy loan companies always have dodgy names?0
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Tony from Exeter, Sanita from Ipswich and Jenny from Dagenham are all happy with the service they received from ezeloans. See https://www.ezeloans.net/customers.aspx.
Jenny from Dagenham looks as if she's spent her loan money on crack cocaine and no longer has any money worries due to being as high as a kite most of the time.0 -
Hmm.
Tony is lying as he earns £2,000 a week, cash in hand.
Sanita is currently facing deportation.
Jenny would probably get it after half a bottle of Jack Daniels....0 -
joolsybools wrote: »Why do dodgy loan companies always have dodgy names?
It's quite unbelievable that anyone would go near a company with a name like that. No offence to the OP, but as long as people don't use their common sense, then companies like this will always be around to catch the next fool and their debit card details.
People - it's easy - stay away from a company that has a dodgy name like this and also from anyone who wants your card details!PMA - Positive Mental Attitude
It works for me - you try it!0 -
joolsybools wrote: »Why do dodgy loan companies always have dodgy names?
I'm thinking of setting up PigsMightFlynance... Low low rates with guaranteed acceptance for people that need money, fast!
I've even got a backer to finance the deal... Mrs Omgood Hansuari, 9th daughter of the formerly deposed deputy general of security for the president of Nigeria. Apparently, if I wire $100 now to this western union office...0 -
It's quite unbelievable that anyone would go near a company with a name like that. No offence to the OP, but as long as people don't use their common sense, then companies like this will always be around to catch the next fool and their debit card details.
People - it's easy - stay away from a company that has a dodgy name like this and also from anyone who wants your card details!
Toothfairy finance is the one that has me :rotfl:the most at the name.0 -
Toothfairy finance is the one that has me :rotfl:the most at the name.
To people desperate for cash, toothfairy finance conjures up images of your fairy godmother waving her magic wand and handing over free readies.
For the rest of us we know that when you don't pay the money back, they send the boys round to knock your teeth out!!!0
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