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No Disk!

I have an ongoing issue at the moment.... I have bought a bundle of 3 Xbox games, when they arrived, 2 of them were fine but the third had no disk.

I emailed the seller and after a few days got no response, so I opened a case. The seller responded after a few days with an address to return the items for a refund.

The items cost £9.50 in total. I responded to this with an offer to accept a £3 partial refund. So far I have had no response (after 4 days).

I buy and sell the games on Ebay and run on a very fine profit margin and am reluctant to have to pay the return postage for all of the games.

Am I being fair? and how would Ebay sway if I held my ground?

Oh... and I don't know if this is relevant but the seller became a 'no longer a registered user' the day he sent my item out, which only took my distrust of sending items back further.

Comments

  • Hammyman
    Hammyman Posts: 9,913 Forumite
    You should be re-imbursed the return postage costs.

    He's no longer a registered user so I think you know in your heart what that means.

    As you're a business, just write it off as bad debt and use the loss to reduce your tax bill a bit - assuming you're actually registered as self employed and aren't defrauding HMRC.
  • alien1234
    alien1234 Posts: 112 Forumite
    There are bad debts in business and this will count towards one so gota make as much money as you can on the stock you have in hand
  • Obi167
    Obi167 Posts: 290 Forumite
    Hammyman wrote: »
    assuming you're actually registered as self employed and aren't defrauding HMRC.

    OK.... don't just jump on me here, but no... I'm not.

    I've had a look around on the web and unsure what to do.

    I sell (probably 50/50) stuff of my own and stuff I buy purely to sell. I only sell about 50 to 75 items a month, mainly because I enjoy it and to try (often failing) to make a profit. The profit made is very small.

    I'd like to know....

    Is there not a profit threshold before you need to register?
    If not, does it cost to register?

    Also does it make a difference that I am employed and earn over the taxable threshold?

    Ta in advance.
  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    As soon as you buy an item with the intent to sell you need to register (no it doesn't cost). If your not selling much in all liklihood you will not have to pay any tax etx but you need to register. If you phone your local tax office they are normally very helpful.
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
  • soolin
    soolin Posts: 72,738 Ambassador
    Photogenic Name Dropper First Post First Anniversary
    Obi167 wrote: »
    OK.... don't just jump on me here, but no... I'm not.

    I've had a look around on the web and unsure what to do.

    I sell (probably 50/50) stuff of my own and stuff I buy purely to sell. I only sell about 50 to 75 items a month, mainly because I enjoy it and to try (often failing) to make a profit. The profit made is very small.

    I'd like to know....

    Is there not a profit threshold before you need to register?
    If not, does it cost to register?

    Also does it make a difference that I am employed and earn over the taxable threshold?

    Ta in advance.

    There is no lower limit for registration with HMRC and it does not cost anything to register. You will just need to provide a absic set of accounts each year when you do your tax return, basically all income in, less all expenses leaving taxable profit. You only pay tax on the taxable profit.

    It makes no difference that you have other employment, I would think many part time businesses (like me) do.
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  • terra_ferma
    terra_ferma Posts: 5,484 Forumite
    If you are already employed and over the tax threshold, you will have to pay tax on the entire profit amount (what you earn minus cost of goods to sale and various related expenses).
  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    Hammyman wrote: »
    You should be re-imbursed the return postage costs.

    He's no longer a registered user so I think you know in your heart what that means.

    As you're a business, just write it off as bad debt and use the loss to reduce your tax bill a bit - assuming you're actually registered as self employed and aren't defrauding HMRC.
    Even if he's no longer registerd you can still be refunded (not the return costs though)

    If the case is a Paypal one you can escalate and you will be told to return for a refund so as long as you enter a tracking number you will be refunded.

    If you opened an ebay case it's worth giving them a ring and telling them the user is NLR as they have been known to give no fault refunds so you may not have to return the items.
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
  • Obi167
    Obi167 Posts: 290 Forumite
    Thanks, I'l give the tax office a ring. On the original point, paypal have awarded me a full refund, I only wanted a partial! but seen as I got no decent responses from the seller, I'm not going to loose any sleep.

    I might have a few further tax questions, but they'll be better placed elsewhere.
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