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Blackberry 8520 Curve password problem - Help

bignred05
bignred05 Posts: 1,218 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
after some help please folks

my daughters Blackberry curve is now stating final attempt for password entry :(:(

what's happened, she was out, phoned home asked mum to enter password, obviously she has done something wrong.
daughter has come home tried a 3 times to enter what is the correct password

only to be told after every attempt, incorrect password, now its stating final attempt at password entry

can anyone shed any light on how to either reset the password or get the Blackberry to work

thanks in advance

Comments

  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Once you've used the last attempt at the password (10 times I believe) the BlackBerry will reset and will lose all data but will be unlocked.

    Hopefully your daughter has everything backed up to her PC so she can then restore it?
    Accept your past without regret, handle your present with confidence and face your future without fear
  • bignred05
    bignred05 Posts: 1,218 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Once you've used the last attempt at the password (10 times I believe) the BlackBerry will reset and will lose all data but will be unlocked.

    Hopefully your daughter has everything backed up to her PC so she can then restore it?

    Thanks for the quick reply

    when you say all data, what exactly do you mean, all Pictures, all numbers etc

    just to confirm my daughter has put the correct password in at least 2 or 3 times, however we don't know exactly what mum did earlier


    thanks again
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    She'll lose absolutely everything, number, texts, emails, photos, music, the lot. It will be like a new phone again :eek:
    Accept your past without regret, handle your present with confidence and face your future without fear
  • yeah, everything gets deleted!
  • bignred05
    bignred05 Posts: 1,218 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    She'll lose absolutely everything, number, texts, emails, photos, music, the lot. It will be like a new phone again :eek:
    yeah, everything gets deleted!

    Thanks for clearing that up

    daughter is not happy bunny
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