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Dropping inbound calls
Mark_In_Hampshire
Posts: 1,531 Forumite
in Mobiles
Hi,
My handset has started dropping calls. Most calls, in fact and usually within the first 15 seconds or so. This can happen repeatedly to the same caller.
But - it only ever drops inbound calls, never outbound.
The signal strength is fair, not brilliant, according to the phone, but, that said, I doubt the signal strength meter on the phone is all that accurate.
The call quality is fairly poor with obvious digital distortion.
Given it's never done this until recently, I'm not sure that the signal strength is that relevant since neither the cell nor the house have moved, though a new source of intereference could perhaps be to blame.
I'm wondering if it's a handset fault or a network fault.
I haven't noticed it do this when I'm out and about, but then I work from home so that's not all that often.
Before I go out and buy a cheap new handset to try (this one's an HTC smartphone, the other option I have is to try another network): does the fact it only drops inbound calls help to get to which one it might be?
Thanks,
Mark
My handset has started dropping calls. Most calls, in fact and usually within the first 15 seconds or so. This can happen repeatedly to the same caller.
But - it only ever drops inbound calls, never outbound.
The signal strength is fair, not brilliant, according to the phone, but, that said, I doubt the signal strength meter on the phone is all that accurate.
The call quality is fairly poor with obvious digital distortion.
Given it's never done this until recently, I'm not sure that the signal strength is that relevant since neither the cell nor the house have moved, though a new source of intereference could perhaps be to blame.
I'm wondering if it's a handset fault or a network fault.
I haven't noticed it do this when I'm out and about, but then I work from home so that's not all that often.
Before I go out and buy a cheap new handset to try (this one's an HTC smartphone, the other option I have is to try another network): does the fact it only drops inbound calls help to get to which one it might be?
Thanks,
Mark
0
Comments
-
Why are you sure that the problem is on your side?
BTW, the best way to buy a cheap handset is online: 1p + £10 topup - cashback.0 -
TBH it could be either the phone or the network you're using.
If you've got a friends phone you can borrow for a couple of mins try putting your sim in that. If it's still happening it will be down to the network and you'll need to get in touch with them.
I doubt it would be interference or it would happen on calls coming in and going out.
I hope that helps
All I want is the chance to prove money can't buy me happiness
0 -
First thing to try (apart from the obvious solution above) is to reset the handset to factory and see if it still happens.Remember kids, it's the volts that jolt and the mills that kill.0
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