We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Bank call centres
Comments
-
First Direct & Co-op Bank always get 80% or over in the custormer satisfaction polls! They must be doing a lot that their customers like. Call centers are in the UK. You should be happy with either.0
-
You don't need to pay in £1500 so long as you hold a 'selected product'. I certainly won't be paying that much a month in but have managed to get 4 selected products (e-savings * 2, 1 * savings account & a credit card).natwest is 1st class with English staff who can speak the lingo, with no minimum £1500 ransom per month to get it. cough 1st direct.
0 -
Yorkshire BS is in Bradford.
Always happy to keep British tax payers in a job
I have a deep burning indifference0 -
So we're looking for a well-funded group of witches based out of Turkey. Getting that far was easy, but I can't narrow it down to any locations within Turkey... where would witches hang out if they were moonlighting as call centre employees? :grouphug:
What on earth are you talking about?0 -
sharpy2010 wrote: »What on earth are you talking about?
read the quotes... personally I found it amusing!0 -
crispy_chris wrote: »read the quotes... personally I found it amusing!
I thought it was quite amusing too, but then i do have a warped sense of humour !0 -
First Direct - voted best for customer services - based in Leeds and somewhere in Scotland. Always been fantastic and when you dial the telephone banking number in about 3 rings you get straight through to a person not 'Press 1 for this' etc. You can get around their 'minimum balance' or 'monthly fee' by opening their credit card (dont have to use it) or by opening a savings account (ie: esaver) and wacking £1 in there 0
-
http://www.thesun.co.uk/sol/homepage/news/3727561/Brits-bank-data-sold-for-pennies-by-Indian-call-centres.html
Is this 'story' getting much publicity?0 -
I wouldn't say it was particularly 'new' -- I saw a programme about this maybe as long as a couple of years ago (possibly Panorama or something like that), so I'm not sure how SOCA or CIFAS can call it 'an absolute bombshell'.~cottager0
-
Lloyds TSB use UK only call centres, open 24/7.
but they do still employ indian workersReplies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards