As The Workhouse Approaches....How To Do Everything To Avoid It, the Old Style Way

peb

Bertie bots - usually you will get an initial indication from the lender as to whether to put an application in - the application costs usually anything from £50 - £300.00. Don't forget to budget for sols fees - £300.00 to £500.00 by the time you have added land reg fees etc on. I woudl recommend you have a word with a local solicitor to get a calculation to check if stamp duty is payable - it can be a shock as most folk don't realise it can be payable. I'd say pm me for more details (and please feel free to do so) but I won't be logging on for nearly a week at least!

Taking friend and her children away and not looking forward to it!

GreyQueen

Cheapskate wrote: »

Afternoon all

This may or may not be the right place, but I sort of thought it was - old style = good manners (?) Today I had to ring my personnel/payroll dept & another council dept (ACD, as per GreyQueen's abbreviations!) - needless to say had to gird my loins as you often get folks at the end of their tether on the phone! However, I had my best manners on show & the two ladies I spoke to were MARVELLOUS, esp the one from ACD - she said thanks for cancelling my appt (told me everyone else just doesn't appear!). I said I was better brought up than that & she cackled! :rotfl:
I've had better dealings than most with these 2 depts, you catch more flies with honey than vinegar, & I bet they get loads of folk effing & jeffing down the blower to them!

A xo

Cheapskate, you sound like a lovely customer and I'm sure your council ladies appreciated you. In the past couple of hours one of my colleagues has had a bloke demand "come and collect his rubbish..you !!!!!!" (!) And she's a lovely lass. We're allowed to hang up on customers if they're abusive, the practise is to caution them 3 times about their language/ behaviour and if they don't desist, it's the big red button and off they go!

A pal who used to work in a very famous airline's call centre which might just be the national carrier swore blind that their system had a button set up to "dump" customers into the ether, neither cut-off nor actually going to be answered. That's pure hearsay, btw, I wasn't there myself........:rotfl:

Cheapskate

GreyQueen wrote: »

Cheapskate, you sound like a lovely customer and I'm sure your council ladies appreciated you. In the past couple of hours one of my colleagues has had a bloke demand "come and collect his rubbish..you !!!!!!" (!) And she's a lovely lass. We're allowed to hang up on customers if they're abusive, the practise is to caution them 3 times about their language/ behaviour and if they don't desist, it's the big red button and off they go!

A pal who used to work in a very famous airline's call centre which might just be the national carrier swore blind that their system had a button set up to "dump" customers into the ether, neither cut-off nor actually going to be answered. That's pure hearsay, btw, I wasn't there myself........:rotfl:

Thanks hun! I do work for said council, but in a dept so far removed (in all senses!:D) from these that the ladies don't know me, so it's not as if we're pals. I just couldn't be rude to the poor gels! When I've been in the enquiries office - thankfully VERY rarely! - I could cringe when I hear some people talking to the staff (& to their mates!)! :eek:

Shame there's not a literal red button to dump the blighters somewhere offworld!

ginnyknit

Just been to Ds's and planted out lots of bargain plants - you know the half dead ones the supermarkets sell off cheap - that I have resuscitated and veg seeds, garlic chives and a tomato plant all in a trough the landlord made in the sunny backyard. She won't be self sufficient but it all helps and it looks nice.

She bought a big fish tank and all the equipment and stand for 40 quid off gumtree and has saved up for the fish, so have just been with her to get them. it looks fab and Dgs is mesmerized with it. Its good to see her pleased with her money managing especially as she is about to become a single parent. Sadly Sil to be has turned out to be a total waste of air, despite us all supporting him in every way we can he just cannot get a grip on being an adult. I do blame his mother but I know lots of people who have had difficult lives who have become wonderful human beings. So he is off to sunnier climes leaving the best little boy you could wish for. His loss! :mad::mad:

GreyQueen

Cheapskate wrote: »

Thanks hun! I do work for said council, but in a dept so far removed (in all senses!:D) from these that the ladies don't know me, so it's not as if we're pals. I just couldn't be rude to the poor gels! When I've been in the enquiries office - thankfully VERY rarely! - I could cringe when I hear some people talking to the staff (& to their mates!)! :eek:

Shame there's not a literal red button to dump the blighters somewhere offworld!

We're well-hard down here in Customer Services. People threaten to come down to the office and beat us up and we're thinking, yeah, yeah, come and have a go if you think you're man enough.......:rotfl:We do go all wibbly with joy if we get a thank-you card, tho.

Cheapskate

GreyQueen wrote: »

We're well-hard down here in Customer Services. People threaten to come down to the office and beat us up and we're thinking, yeah, yeah, come and have a go if you think you're man enough.......:rotfl:We do go all wibbly with joy if we get a thank-you card, tho.

Have a virtual wibbly moment on me, then, in recognition of all council customer services workers! :beer: :rotfl:

A xo

jackieglasgow

I work in a call centre too. A very charming man once told me I was "the most disgusting human being he had ever had the misfortune to come across" Charming indeed.

Cheapskate

You have my sympathies too jackie - what did you do to merit that? I dread to think!

bertiebots

peb wrote: »

Bertie bots - usually you will get an initial indication from the lender as to whether to put an application in - the application costs usually anything from £50 - £300.00. Don't forget to budget for sols fees - £300.00 to £500.00 by the time you have added land reg fees etc on. I woudl recommend you have a word with a local solicitor to get a calculation to check if stamp duty is payable - it can be a shock as most folk don't realise it can be payable. I'd say pm me for more details (and please feel free to do so) but I won't be logging on for nearly a week at least!

Taking friend and her children away and not looking forward to it!

Thanks for this....hells bells -hope I dont have to pay stamp duty as well:eek:..I am starting to think that it might just be easier to sell up and buy my own house and have a completely fresh start (if its at all possible):cool: My head is spinning with it a bit and I hate not being able to get a straight answer. I cant do anything until after the bank holidays now and the kids are going to their dads for a long weekend. I may just crack open a bottle when I get back from work and watch a dvd and try to put this all out of my mind. Easier said than done when there is just me inside these 4 walls for 4 days:eek: .


FEWWWWWW!!! Just checked the hm revenue website and stamp duty doesnt apply to my situation

jackieglasgow

Cheapskate wrote: »

You have my sympathies too jackie - what did you do to merit that? I dread to think!

It was eleven o'clock at night in the middle of the coldest winter known to this generation and he had two radiators which weren't heating up, and I refused to send an emergency engineer to him