Currys - Returning a disc

mbond65

Yestarday I bought windows 7 home premium. After unpacking I installed it WITHOUT using the keycode. The plastic around the box is obviously gone.

Can I return this as I found windows 7 to be rubbish and prefer xp?

Suggestions?



Also Ive read there return policy and it states that your allowed to bring back media however it must not be installed. Ive already uninstalled it. However they may have an issue with the keycode.

pulliptears

mbond65 wrote: »

Yestarday I bought windows 7 home premium. After unpacking I installed it WITHOUT using the keycode. The plastic around the box is obviously gone.

Can I return this as I found windows 7 to be rubbish and prefer xp?

Suggestions?

Highly unlikely. What's stopping you running a copy? Software is generally exempt from refunds for that reason.

mbond65

pulliptears wrote: »

Highly unlikely. What's stopping you running a copy? Software is generally exempt from refunds for that reason.

Yes I doubt they would refund me. But was just going to see what people thought.

So you dont think its worth trying?

pulliptears

mbond65 wrote: »

Yes I doubt they would refund me. But was just going to see what people thought.

So you dont think its worth trying?

Anything is worth a try, you may drop lucky and get a new staff member who doesn't realise or something, but be prepared for them to say no.

paddyrg

If you didn't use the keycode, the Win7 install will timebomb and die in a few weeks - but it means that code is still unused and the software is "unregistered". Ask nicely, and suggest they can validate the status of the keycode with Microsoft before making your refund.

Alternatively, I'll give you a tenner for it.

shaun_from_Africa

I think that the problem might be that although Currys can easily check that the keycode hasn't been used, this code is usually inside the sealed packaging and not visible to anyone until the box has been opened (as in this case).

How would they be able to ensure that a buyer hadn't written this code down, then use it to validate the windows 7 installation after they had been refunded?

deanos

No chance, sell it on

*Kat*

Yeah, kinda impossible to get a refund on this. Different story if it hadn't been opened

Gimp0r

You could try the EULA route, I am not sure exactly how its done.

Basically, As you have not had access to the EULA (End user license agreement) until after you opened the package and started to install the software, If you then don't agree with it you can claim a refund, Not sure if its from the retailer or MS directly.

I read it on a linux forum once, I will see if I cant find it on google.

Gimp0r

Found it.. Grab the EULA from MS http://www.microsoft.com/About/Legal/EN/US/IntellectualProperty/UseTerms/Default.aspx

I grabbed Windows 7 home premium

Read the first few lines in bold, Looks pretty clear to me with refund from either retailer or MS.

PZH

Gimp0r wrote: »

Found it.. Grab the EULA from MS http://www.microsoft.com/About/Legal/EN/US/IntellectualProperty/UseTerms/Default.aspx

I grabbed Windows 7 home premium

Read the first few lines in bold, Looks pretty clear to me with refund from either retailer or MS.

"By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, return it to the retailer for a refund or credit."

But the software HAS been used (It is irrelevant whether it was activated or not) - therefore I would be very surprised if the retailer gave a refund.

Even the DSR's do not allow for the return of opened software.