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Issues with Used Car from Garage! What are my rights?

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  • pazza2000
    pazza2000 Posts: 569 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Just an update with this....

    2 weeks 2 days on, the Garage still has my car and i this ppor excuse for a courtesy car. They are waiting on a piece, no doubt sourced cheaply hence the delay(the salemans were openly moaning about the cost to fix the previous issue in front of me when I collected the car).

    So...

    Purchased in full 6 weeks ago. MOT'd, serviced before collection and came with a 3 month warranty.

    Had it for 2 days, fan issue...

    Received it back a wk later...

    Had it for a week this time, revving issue...

    Had a courtesy car in bad condition for 18 days

    Can I get my money back, do I have any rights???
  • One good course of action is to make a detail log of all the events.The whole scenario. What happened when, who said what , what you were promised by who, any out of pocket expenses you have incurred. Keep this as a running document . Issue a copy to the seller and update and re-issue it if the nonsense continues. Their knowing you are keeping detail records will focus their mind remarkably . You do have rights , the sale of goods act requires items to be of merchantable quality and fit for purpose unless specifically stated otherwise.
    You scullion! You rampallian! You fustilarian! I’ll tickle your catastrophe (Henry IV part 2)
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