Would you recommend BT broadband?

pudding06

Hi folks,

Any BT broadband customers out there give me an idea of how good/bad this is?

I'm on a FUP with tiscali and can have my MAC code to migrate, but we want to make sure its not another donkey like tiscali.:mad:

I would be going onto the highest download package, purely just in case we do over step the mark - do lots of live streaming of american fooball etc as well as wathcing video clips ( all my kids, lol)

I'm happy to pay more for a good service cos its sh*t at the moment and I need broadband for work.

so connection?

customer service?

how long to switch/ process order etc?

any comments welcomed to help me decide.

thanks :beer:

pudds

1mmaker

Depends what your looking for,

If you went for Bt business broadband on the highest package (not netowrk)

You would have an uncapped 8mb line for £29.99 good contention ratio.
quicker fault process on business

UK based customer service for techincal support.

Sure you still get £30 from quidco and you will also get a £30 mothercare voucher if thats any use.

Can always have a peek.

https://www.btbroadbandoffice.com

As i said though it depends what your looking for as you could probably get cheaper than this.

Gav

1mmaker

Here is a bit more info.

£26.99

Unlimited monthly usage
allowance

FREE wireless-ready hub

250 free wireless minutes every
month through BT Openzone

Check this out for more info

http://www.btbroadbandoffice.com/broadband/single

Its also a 3 month trial so if you dont like it you can cancel with no questions.

Gav

Rikki

I've gone with www.zen.co.uk and I know someone who is with www.newnet.co.uk.
Both of these are monthly contracts.

Have a look on the comparison site http://www.adslguide.org.uk to give you a few more ideas.

1mmaker

The free hub is an " Intelligent Gateway 2Wire 2700"

this is probably one of bts better packages

pudding06

thanks I've checked it out through quidco, but wondeed what others thought of them

I problably wouldnt go for the business one but would go for the 26.99 8mb one. we already have wireless bb but its the customer servie, conectivity etc i'm concerned about.

after all I have had to put up with tiscali lately - i need a break.

pudds

1mmaker

No that is the business one mate

1mmaker

For the customer service part mate the majority of bt totaly broadband customer services is based in indai.

I think there is only 1 tech support office in the uk.

All business tech is based in th uk after a failed migration to india due to complaints.

Rikki

Comparisons Look Here.

The two companies I mentioned are totally UK based.