New Car.. GAP Insurance, Ceramic Coat, SMART protect plus, Service Plan??

henrygregory

whiskasfelix wrote: »

As someone else has also mentioned here AVOID Smart Protect/Smartprotect.

I took out a policy and have just attempted to claim. I've a chip which is about 3mm diameter. The reason i'd like it sorted is that it's quite deep - prob 2mm and i've bare metalwork exposed.

The Smart Protect leaflet shows chips/dents etc in their literature which appear similar to my problem.

Upon trying to claim i'm told the size limit for chips is 1.5mm diameter! Yes, you read that correctly!

When i queried this - and the apparent larger size of chip shown on the marketing literature - i was given the usual guff that's it's not Smart Protect's policy - they are just the handers.

So i paid £300 for a policy that would appear useless and now need to visit Halford's to get the problem resolved.

Caveat Emptor!

Did you purchase the cover through a car dealer or individually?